[Resolved]  Money Not Refunded — Amount Debited but Ticket not booked

Dear Team,

I was trying to book one ticket from Mumbai to Guwahati 3AC but the amount debited 3155/- from my SBI credit card but the Ticket not booked due to some system error.

Mobile Number :- [protected]

Email Id :- [protected]@gmail.com

Date of Booking :- 09.07.21
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Jul 18, 2021
Complaint marked as Resolved 
Dear Customer, Greetings from MakeMyTrip.com. We regret to inform you that due to momentary technical error, we were unable to process your booking request. Please accept our sincere apologies for the inconvenience caused. Kindly note that we will process full refund of Rs. 3, 155 against booking id - NR7200280996375898, which will reflect in your MakeMyTrip wallet as My Cash Since this happened because of a temporary error you can try again and make a fresh booking on the website using the same process. We recommend you browse our FAQs section for more information on the Refund process. Regards, Team MakeMyTrip India Phone: 0124-4628765 (Standard Charges Apply)
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