MoneyTap — Amount deducted not transfer in account

I am writing to express my dissatisfaction with the services . Despite of sending emails multiple times neither received any resolution or acknowledgment for last email

It's been a month and the issues aren’t resolved regarding money transfer. I've tried both alternative of diminutive and Big amount transfer however still stuck on the page initiating fund transfer.

I'm look forward to hearing from you as soon as possible to resolve this problem. If I do not hear from you within 5 days I will file complaints with the appropriate consumer agencies .

Error message and screenshot for your reference. Screen video isn’t getting uploaded.
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Nov 11, 2021
Updated by Smruti Mungekar
Kindly refer my emails send to Money-tap on November 1st, 2021 for screen recorder
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