MoneyTap Customer Care
MoneyTap
Customer satisfaction rating: 4%
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93
COMPLAINTS

MoneyTap Customer Care

MoneyTap

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Address
Gamma Block, Varthur Rd, Varthur Kodi, Palm Meadows, Whitefield
Bengaluru
Bangalore District
Karnataka
India - 560066

Customer Care Phone Numbers and Contacts

Customer satisfaction rating
4%
Complaints
93
Pending
0
Resolved
4
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon 09:00 am - 06:00 pm
Tue 09:00 am - 06:00 pm
Wed 09:00 am - 06:00 pm
Thu 09:00 am - 06:00 pm
Fri 09:00 am - 06:00 pm
Sat 09:00 am - 06:00 pm
Sun 09:00 am - 06:00 pm

MoneyTap related photos (41)

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MoneyTap Complaints & Reviews

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MoneyTap — Deposited amount not credit in my loan account.

 Pradeep Bharne on Jul 9, 2020
Money Tap loan amount paid on date
1) 05 june 2020. Rs. 10163
2) 17 june 2020. Rs. 1558.89
3) 01 bully...
Complaint category Loans

 Pradeep Bharne on Jul 9, 2020
Money Tap ची कर्जाचे हप्ते भरले, परंतु भरलेली रक्कम कर्ज खात्यात जमा केली नाही.
विवरण
1) 05 june 2020 Rs. 10163/- deposit
2) 17 june 2020 Rs. 1558.89 deposit
3) 01 Jully 2020 Rs. 11708 deposit
परंतु रक्कम कर्ज खात्यात पूर्ण जमा केली नाही. त्यांच्या वेबसाईटवर hello.[protected]@ वारंवार तक्रार केल्यात statement मागितला परंतु काहीच reply मिळत नाही.
कृपया माझी तक्रार दाखल करून मला सहकार्य करावे ही विनंती.

Complaint Status


[Jul 09, 2020] MoneyTap customer support has been notified about the posted complaint.
Complaint comments  Add a commentComplaint category Loans

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    MoneyTap — Money tap cheating company

     Shrinivas99 on Jul 8, 2020
    I have cleared all the loans taken from moneytap. After clearing all the loans no reply from money tap or dmi finance. I have...
    Complaint category Loans

     Aditya Chugh on Jul 2, 2020
    Inspite of being following up on extension of moratorium no revert is provided by the organisation.

    Moreover they asked me for my bank statements which was provided to them on 24 june as required by them.

    After that they have stopped replying to my mails

    Complaint Status


    [Jul 02, 2020] MoneyTap customer support has been notified about the posted complaint.
    Complaint comments  Add a commentComplaint category Loans

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      MoneyTap — account deduction

       D.M C. on Jul 2, 2020
      Dear money team
      My money tap loan has been close.in apr 2020
      But last month how to charge 590 ecsr transection...
      Complaint category Loans

      MoneyTap — mental harrassment in relation to moratorium

       Vedlakhotia on Jun 30, 2020
      I had availed a loan from money tap and due to this covid-19, i am requesting for moratorium for the months of june, july...
      Complaint category Loans

       Abdul Vaseem on Jun 25, 2020
      Dear my name is s d abdul baseem and my email id
      [protected]@gmail.com
      [protected]

      Even after payment my emi my account is blocked unable to use my balance available

      Despite send mails for the last one week atleast i have dropped 20 mails

      Still its blocked

      During this pandemic situation this kind of attitude toward your customer is totally bad

      Complaint Status


      [Jun 25, 2020] MoneyTap customer support has been notified about the posted complaint.
      Complaint comments  Add a commentComplaint category Credit Cards

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         mekpremkumar1988 on Jun 16, 2020
        I request for pre closer of my loan i have sent multiple email but no response form money tap support team
        In app there is no option for pre close the loan

        Regards
        Prem
        [protected]


        Loan closer option issue

        Complaint Status


        [Jun 16, 2020] MoneyTap customer support has been notified about the posted complaint.
        Complaint comments  Add a commentComplaint category Loans

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          MoneyTap — EMI moratorium loan

           Sheetal Rajeesh on Jun 12, 2020
          Dear team,
          I hope you and your family are doing well?
          I am very disappointed by the responses i am getting...
          Complaint category Loans

           Harsh12294 on Jun 12, 2020
          I have requested the money tap company to close my account related to my email id [protected]@gmail.com mobile number [protected] as all the emi's are paid and i am not using it for 6 months and now its is causing me inconvenince as i want to take other finance from bank. Please kindly look into the matter and this seriously.


          Closure of account

          Complaint Status


          [Jun 12, 2020] MoneyTap customer support has been notified about the posted complaint.
          Complaint comments  Add a commentComplaint category Loans

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             D.M C. on Jun 11, 2020
            How to deduct amount in my accounts
            Many time send text your officer on whats app billow no [protected]


            ecsrtns amount deduction

            Complaint Status


            [Jun 11, 2020] MoneyTap customer support has been notified about the posted complaint.
            Updated by D.M C. Jun 11, 2020
            26 May 2020 6 time how to charge 590+590+590+590+590+217

            kindly refund total amount ASAP

            Complaint comments  Add a commentComplaint category Loans

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              MoneyTap — Moratorium not given us against the RBI nom

               Deepak Waghela on Jun 2, 2020
              Dear team,

              My name is deepak damodar waghela and my registered mobile number with loan is [protected], and...
              Complaint category Loans

               Chetan Chaudhari 123 on May 14, 2020
              Moneytap deducted rs.3668 however my emi is rs.2551. Why they deducted rs.1117 more.

              It has been about 10 days i am chasing with them but no one come out and assist me.
              It hurt me emotionally and mentally

              Please refund my money as soon as possible. Money tap

              Account name: chetan chandrabhan chaudhari

              I need compensation to for my mental harresment

              Complaint Status


              [May 14, 2020] MoneyTap customer support has been notified about the posted complaint.
              Complaint comments  Add a commentComplaint category Loans

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                MoneyTap — bill statement is wrong

                 Satendra421 on May 1, 2020
                Hi,

                I taken money from money tap app (Rbl bank credit card). Also, i converted emi same time when i took the...
                Complaint category Loans

                MoneyTap — want to foreclose a loan and the customer service is making me go round and round

                 Shubho C on Apr 25, 2020
                I just don't understand why they stalling the process sending the same info over and over again.
                The loan started on...
                Complaint category Loans

                MoneyTap — the ongoing personal loan

                 Prakash1010 on Apr 24, 2020
                It's been a month now i had requested for moratorium. I. Had already disclosed that due to financial crisis i had not got...
                Complaint category Loans

                MoneyTap — auto debit

                 Shakib Memon on Apr 22, 2020
                This now the more worst part of your side inspite of giving so many follow ups till now you guys are just auto debited money...
                Complaint category Business & Finances

                 Nihar Ranjan @GaribCeo on Apr 14, 2020
                Loan paid in full still harassment and cibil reporting, am so surprised these guys keep on calling from diff numbers which has no incoming facility so u can not talk with them at all and keep on calling multiple times from diff numbers.


                loan paid in full still harassment and cibil reporting
                Complaint comments  Add a commentComplaint category Loans

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                  MoneyTap — about double emi deducted

                   jaydeep goswami on Apr 11, 2020
                  Hi

                  This is jaydeep goswami
                  1 have 2 emi pending
                  (3535 & 3536)
                  But from my account emi...
                  Complaint comments  Read comments [1]Complaint category Loans

                  MoneyTap — foreclosure

                   dinesh1110 on Apr 11, 2020
                  In am emergency i have availed loan from money tap. I have met the foreclosure requirements and last month 27th i have dropped...
                  Complaint category Loans

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