MoneyTap — Credit Rating

Was looking out for a loan for my studies in this pandemic. Came across this app in Sep. Wanted to get a a loan amount of oli 90000 however I was credited 165000. I wrote an email as they were not available on call stating to take the amount back or to increase the tenure as I have my home loan too. However the declined both the options. Since then I am following up with them to take the full amount but don't get any reply. They are attempting to debit my account every month and it's getting bounced which has impacted by credit rating. It was info to me they will not attempt at ecs. Now I am penalized for late payments and also my credit rating is impacted.
Was this information helpful?
No (0)
Yes (0)
Mar 23, 2021
Updated by jmartyn123
Was looking out for a loan for my studies in this pandemic. Came across this app in Sep. Wanted to get a a loan amount of oli 90000 however I was credited 165000. I wrote an email as they were not available on call stating to take the amount back or to increase the tenure as I have my home loan too. However the declined both the options. Since then I am following up with them to take the full amount but don't get any reply. They are attempting to debit my account every month and it's getting bounced which has impacted by credit rating. It was info to me they will not attempt at ecs. Now I am penalized for late payments and also my credit rating is impacted.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MoneyTap
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    375
    Pending
    0
    Resolved
    20
    MoneyTap Address
    Gamma Block, Varthur Rd, Varthur Kodi, Palm Meadows, Whitefield, Bengaluru, Karnataka, India - 560066
    View all MoneyTap contact information