MoneyTap — foreclosure amount paid but still asking to pay extra

Address:

560040

Paid foreclosure load amount to account details shared by moneytap through NEFT .
but in moneytap app still they showing i used amount 9k odd, but already i cleared full outstanding balance.
they not replying any mail at.
no contact number to contact them.
they will tel 48 hours but not reply almost many times.
dont know whom should i contact,