MoneyTap — Harassing me pay EMI

After requesting multiple times for closing my loan they send me a link to pay full amount and i made the payment accordingly but now they are harassing me to pay upcoming EMI. I still don't understand why i should pay EMI after fully closing my loan account. I requested them to send me NOC they told it takes 1 month never heard any lending company taking this much amount of time and it also effects my CBIL score. After payment made they told me it will take 3-4 days to update account and it's been more than 10 days still no response. I request you to take my complaint seriously and never allow such fraud companies to operate their business. I want to delete this app but before that i want my NOC for my loan closure.