MoneyTap — I want to complain about loan account foreclosure procedure.

Address:

Veera sai pg, jayaram nagar, near green olive apartments, Hinjewadi chowk, Pune, Maharashtra, 411057

I had two loan accounts in the app and wanted close both. I requested for the foreclosure through mail in december. I could close one of the accounts, as another one was giving trouble while doing payment.
They couldnt resolve the issue and had to pay january 's emi. I have been sending mails almost daily about this issue as there is no customer care number. There has been absolute zero response from them. I dont know what to do.