MoneyTap — Loan clearance and credit updation

Hi team,
I have cleared my loan aditya birla lender and I had taken it through money tap .
After completion of my loan also it is showing 90 days over due in credit report.
When I reached out aditya birla, they say we have sent no due certificate to me and it is upto money tap to update the same in credit bureau.

Please reach out to me on [protected], I am not getting loan due to credit report issues because of money tap.