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MoneyTap — Loan closure in Cibil

I have sent MoneyTap multiple emails and also called on the given number on the website but there is no response from them.

I haven't used MoneyTap for more than a year and found out it has been affecting my cibil record to which I requested to close the account but I haven't received any response from them.
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Hello Sreepratt,

We apologize for any inconvenience you may have encountered.

Unfortunately, we could not locate your information in our system. To better assist you, we request you to please fill out the feedback form provided at (https://bit.ly/3JTmoneytap). We are eager to assist you further.

Best regards,
Moneytap Team
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