MoneyTap — Neither able to withdraw nor able to forclose

Address:	India
Website:	Consumercomplaints.in

Uptill last month i was trying withdraw money assigned to me through the Money Tap credit line but it said that there is some technical error. I tried reaching out to their customer care & the standard mail reply said it would be fixed in some time.

It’s been 45 days since my first out of numerous mails to the customer care.

Now i have read the comments regarding MoneyTap credit & its effect of CiBIL & was trying for forclosure of credit. They keep saying that option is there on the app but unfortunately i am unable to see any such option under any menu on the app.

The app in itself is the most basic app i have ever seen with apple store.

I need help with forclosing my credit & duly update of the same to CIBIL regarding the same.