MoneyTap — Payment status pending

MoneyTap — Payment status pending

A anithaelizabeth from chennai, Tamil Nadu Jul 20, 2022 Jul 23, 2022 This thread was updated on Jul 23, 2022

On 25th June 2022 i tried to withdraw Rs.40000 through moneytap app. The process did not complete stating technical error and asked not to try for 36hr. on 27th i raised a complain to the RBL customer care and sent a mail to the money tap team, to sort out the issue and i was in urgent need of money. it has been 25days i have been contacting the customer care and through mail. The RBL team said it is moneytap problem, and asked to send mail to them i have sending frequent reminder mail to them but they have not sorted out my problem +1 photos Was this information helpful? No (0) Yes (0)

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Comments

Bhargav M

Jul 22, 2022

Hello Sir,

We sincerely apologize for the inconvenience, Kindly let us know the registered email address so we can resolve the issue for you.

Thank you
MoneyTap

anithaelizabeth's [Complaint's author] reply, Jul 22, 2022

please find my mail id

[email protected]

i was put into mental pressure for the last 25days due to this, i had 100% trusted that i can take money at the time of need, this has not happened

Please sort out the problem at the earliest

Thanking you
anitha

Bhargav M

Jul 23, 2022

Hi Anitha,

Thanks for reaching out.

As per the telephonic conversation, please be informed that the concerned department is looking into the issue, we will provide you an update at the earliest.

Regards
MoneyTap