MoneyTap — Regarding due amount

I am yogender singh, registered email with moneytap is [protected]@gmail.com... i have raised 9 tickets but no customer support yet recived of any single query.. due to salary delay i was unable to pay my emi on due date but after 2 days i paid all emi..but now its showing me 20rs due amount.. i have paid more than 1000 for this amount but its not stopping to show again.. why?? Cant u tell me exact amount of due emi ? Why 20 only? How i will pay this if my daily transection limiit is limited .why u cant give me total amount of due in one time so i can pay in one time..this is like harrashing your customer and keep cheating with them . I cant even see my statement of loan..kindly solve my issue thanks