MoneyTap — taking extra money from account

Address:

560068

Money tap has taken emi on 5th of jan 2020 and its reflecting in my bank statement and also the amount is been deducted but in the app they have not updated and mentioned its as payment overdue and affected my cibil as well. They do not have customer care number as well.. My emis are all on time and now that they were affecting my cibil i have made double payment for jan 2020 and they have scammed me like this. I have attached the bank statement and sent an email but no response as well. Scammers have taken emi from my bank plus shown on app as emi overdue and taken another payment and moreover affected my cibil badly. Such scammers should be sued. Why the hell would they take amount and not update on app so that they can scam money from people.