[Resolved]  Monte Carlo Fashions — got cheated by authorised seller

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Sir
I bought two cardigan hsn 61101120
Sweaters and got the discount of 30% on the date of 27/01/2018. Later i came to know that no such discount exist officially, and its real discount should be 40%. They have overpassed the bill producing mechanism and set up their own system sidewise which shows 30% discount on the said product. This is done by your authorised shop at 1st floor, church complex, main road ranchi.
This is clear case of fraud and betrayal of the customer's trust. Hoping for the positve action and swift reply, waiting for the refund of my money.
Please take a note of this before i opt for legal justice.
I'm attaching the snapshot of the bill here to make u better understand.
Thankig you in advance.
Your customer
Alquama alam
+1 photos
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Mar 1, 2018
Complaint marked as Resolved 
Monte Carlo Fashions customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2018
Monte Carlo Fashions Customer Care's response
Dear Customer

Greetings for the day.

Kindly accept our sincere apology for the inconvenience; we had forward your complaint to concerned department. Kindly allow us some time we will get back to you regarding this within next 24-48 working hours.
Complaint comments 

Comments

I had purchased two cardigan on 10 Feb 2017 from monte Carlo exclusive showroom Phoenix mall Bareilly which has been shirken after dry cleaning and another cardigan's button lost its colour itself on making complaint it was advice to contact company. The bills issued lost its ink and it is plain paper now.
Last year I buy a mc jacket in R's.3500 but now this jacket not in condition to wear
I can't imagine how cheap quality made by mc what can I do now for change that's jacket
Pls give me suggestions now what can we do for change the jacket

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