[Resolved] Monte Carlo Fashions — jacket item code[protected]

Lucky Jain1008

from Mumbai, Maharashtra

Address:

B939/A Gole Market Navranpura , Mahanagar, Lucknow, Uttar Pradesh

Dear madam/sir

We have given a complaint of quality in a jacket to company which i purchase on 27/01/2018 during sale period on discounted amount 2571/- from our mahanagar lucknow m/s sbd enterprises in month of january 2018
And after refused by them we forwarded same to company. Please resolve this problem otherwise no one can purchase our product in sale period "fabric defect" please either u exchange ur product or give my money back to me

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Jun 27, 2019

Complaint marked as Resolved

Monte Carlo Fashions customer support has been notified about the posted complaint.

Verified Support

May 27, 2019

Monte Carlo Fashions Customer Care's response Dear Customer

Thank you for writing to us.

Kindly accept our sincere apology for the inconvenience which you have faced. We would like to inform you that as per company policy a customer can report within 30 days regarding any manufacturing defect from the date of purchase. If you have reported the issue in the mentioned time. We request you to kindly share the date of report and complaint form also for further processing against your complaint. Kindly share the snapshot of product and scanned copy of the invoice also.