Monte Carlo Fashions — Jacket return request due to size issue

Address:

Sherpur, ludhiana, punjab

I have recently purchased a jacket online through monte carlo app (order no.[protected] on 22.01.23. However, on receipt I found size issue in jacket and requested for return through customer care mail, but there is no response despite repeated follow ups. Also tried customer care nos...but no response.

I am stuck due to no response from monte carlo regarding return request of my jacket costing Rs 4110/- which is of no use due to size issue.kindly help me in getting refund/exchange from monte carlo.