[Resolved]  Monte Carlo Fashions Ltd. — Monte carlo refused to take responsibility for color loss of brown denim jeans in first wash

Address:

New Delhi, Delhi

On 12 april 2014, i made a purchase of 3 denim jeans and 2 t-shirts from monte carlo showroom in central market, lajpat nagar (18 pushpa market, central market) Details of purchase: Invoice no[protected] I used one of the denim jeans, brown in color 2-3 times. i then gave it for wash at home (with instructions that this is light color jeans so wash it separately). In the evening my mother informed me that jeans released black color on whole jeans. so i gave it for dry cleaning in hope that it'll get better, but it was useless. I took it to showroom as complaint 2 weeks back. today, they returned it to me saying there is no defect in the product. I want monte carlo to take full responsibility for this and either replace the product or refund me as the jeans is useless to me.