[Resolved] Monte Carlo Fashions — monte carlo is not a brand

vickykolkata

Address:

howrah, Kolkata, West Bengal, 033

Sir i m really sorry to say that i do not believe that monte carlo is a brand. Y we buy a branded things so that they can here the problem of the customer but in my case the store people say jao jo karna ha kar lo and they really don't no to respect women, only when my wife went to one o[censored]r store which is located at howrah (Kolkata) to exchange the product size which was one size bigger still then they refused to do so and misbehaved with her so its my request to take immediate action

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Feb 6, 2020

Complaint marked as Resolved

Monte Carlo Fashions customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2020

Monte Carlo Fashions Customer Care's response Dear Customer

Greetings!

Kindly accept our sincere apologies for the inconvenience. We would like to inform you that we have a 7 days exchange policy from the date of purchase. If you have contacted the store within 7 days, we request you to kindly share the scanned copy of the invoice for further action against the concerned store.

Please be informed that returned product should be in the same condition as bought and tags should be intact with the product.