[Resolved] Monte Carlo Fashions — poor quality jacket

kulbhushan pathania

Address:

Bhiwani, Haryana, 127021

I bought a jacket from monte carlo showroom bhiwani in 2016 17.
Today on republic day i wear thia jacket but the top of jackdt got burnt / melted type after sitting for two hours in sun.
This is not the quality we want from this brand.
I will try to search invoice no. And give full details of purchase.
Meanwhile you can get details by my mobild number tracking [protected].
This is double sided sleeveles jacket.
Please arrange to replace the same.
Thanks
Kulbhushan pathania

+1 photos

Was this information helpful?

No (0)

Yes (0)

Feb 28, 2020

Complaint marked as Resolved

Monte Carlo Fashions customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2020

Monte Carlo Fashions Customer Care's response Dear Customer

Greetings!

We would like to inform you that as per company policy in case of any manufacturing defect customer can approach within 30 days after the purchase of the product. As you inform it was purchased in 2016-17. We can't entertain your complaint as per company norms. We are very sorry we can't help you in this case.