[Resolved] Monte Carlo Fashions — product not shipped even after 7 days of online payment

[Resolved] Monte Carlo Fashions — product not shipped even after 7 days of online payment

D dp_etr from New Delhi, Delhi

I bought a track suit from their website order no:[protected]. I tried contacting them regarding shipping of product through various channels. 1) customer care number 2) e-mail to [protected]@montecarlo.in 3) tagging them on twitter No one responds over call, no revert on my e-mail. I have paid the money in full, but still they are not shipping the product and not event communicating regarding any delay. I would need help in getting in touch with their customer care team. +2 photos Was this information helpful? No (0) Yes (0)
Apr 23, 2019 Complaint marked as Resolved Monte Carlo Fashions customer support has been notified about the posted complaint. Verified Support Mar 20, 2019 Monte Carlo Fashions Customer Care's response Dear Customer Greetings! Thank you for writing to us. We sincerely apologize for the inconvenience. Our all the numbers are working and End Of Season sale is running so maybe you are facing the issue. We have already replied to you on your mail. As per your our partner, your order has been delivered successfully on 18th March. POD ( Proof Of Delivery)of the same has been attached.
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