Monte Carlo Fashions — Received of less items than ordered ( I received six items against ordered seven items)

I had ordered 3 blankets and 1 gents thermal upper, 1 gents thermal lower & 2 ladies thermal upper vide order no MC10356263 dated 15th February, 2024. On 27/02/2024, I received the delivery in a 2 x3 x 3 feet big carton box. However, after opening the box, I found that one ladies thermal upper (item code: 6220JL3WH) is missing. There is also a large tear in the upper corner of the delivery carton. Although, the quality of the other materials are very good & also received within a reasonable time, I was very disappointed to receive one less item. Kindly look into the matter and either refund the amount against one item or reship the missing item.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Monte Carlo Fashions customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Monte Carlo Fashions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    168
    Pending
    0
    Resolved
    77
    Monte Carlo Fashions Phone
    +91 16 1504 8700
    +91 81 9692 2333
    Monte Carlo Fashions Address
    B-XXIX-106, G.T. Road, Sherpur, Ludhiana, Punjab, India - 141003
    View all Monte Carlo Fashions contact information