[Resolved] Monte Carlo Fashions — tearing of new men's trouser -basic

Sonia mansotra

from Ramnagar, Jammu and Kashmir

Address:

Jammu, Jammu and Kashmir

I have bought monte carlo men 's trouser basic from exclusive showroom and franchise - yougal sons fashions p. Ltd, apsara road, gandhinagar jammu with invoice no.[protected] on[protected] at 5.17.53p. M.
Even on next date, i had weared that trouser in the wedding ceremony of my brother but i felt ashamed and embarassed after someone told me about its tearing up above from my butt side. Either the product was low quality fibre or was lying there from ages. Im deeply shocked with the quality lapse of such a reputed brand. So i think of mailing you before going to consumer forum.
Rest is in your hand.
Name-arjun mansotra
Mobile no. [protected],
Summary-item code/hsn code-[protected]cf-1-34
62034990

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Mar 25, 2019

Complaint marked as Resolved

Monte Carlo Fashions customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2019

Monte Carlo Fashions Customer Care's response Kindly accept our sincere apology for the inconvenience which you have faced. We will definitely help you with this. For further processing of your complaint, we required the scanned copy of the invoice and a few images of the product in which you face the issue. We will get back to you within 24 – 48 working hours after receiving the snapshots from your end.

Note - Customer can report within 30 days regarding any manufacturing defect after purchase.

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Comments

Shelly S Kabra

from Mohali, Punjab

I bought track suit few days back and after first wash I saw lint on pant. I really disappointed from the company. I was big fan of monte carlo and use to wear only and only monte carlo branded cloths but now I am thinking to change the brand for my cloths.