[Resolved] Monte Carlo — full sleeves monte carlo men sweater shrink badly. | |
I had purchased full sleeves monte carlo men sweater from monte carlo authorised shop- Monte carlo, Exclusive Show Room, Mahanagar, Lucknow in 30 Dec, 2017. After only 20 days, it got shrinked badly. I am really disappointed with and want you to resolve the matter as soon as possible. Designs of the sweater got stretched. This is really condemning. I am visiting show room for that, they are not attending properly. I am really disappointed. We are paying such a big cost just for the sake of quality and even then we are getting poor quality product. Company must resolve the matter. Encl: Invoice Attached M.No. [protected] Thanks Was this information helpful? | |
Mar 1, 2018 Complaint marked as Resolved Monte Carlo Fashions customer support has been notified about the posted complaint. Verified Support Jan 29, 2018 Monte Carlo Fashions Customer Care's response Dear CustomerThanks for writing to us. Please accept our sincere apology for the inconvenience which you have faced. We will definitely help you regarding this. For further processing of your complaint we required few images of product in which you face the issue. If product submitted at the store, kindly share the scan copy of complaint form. We will get back to you within 24 – 48 working hours after receiving the snapshots from your end. | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
47%
Complaints
168
Pending
0
Resolved
77
+91 16 1504 8700
+91 81 9692 2333
B-XXIX-106, G.T. Road, Sherpur, Ludhiana, Punjab, India - 141003
Post your Comment