[Resolved] Mopsothcrdrcard Sbipg In — Thrice payment for one application fees | |
Wrong payments-request for rectification. Inbox X Nishith bhusan nayak Feb 20 (9 days ago) To ccd-helpdesk Sir, There are two wrong payments to mopsothcrdrcard sbipg in on 18.02.2016 rs.1015/- each. The payments were made without effecting payment examination fees. Out of 3 payments made, the last payment of rs.1015/- was effective. In view of the above, arrangements may be made for reversal of payments. N b nayak Card no.[protected]. Ccd helpdesk Feb 20 (9 days ago) To ccdvisa, ccdbilling, me Sir, Pl contact [protected]@andhrabank.Co.In From: nishith bhusan nayak Sent: saturday, february 20, 2016 8:41 am To: ccd-helpdesk Subject: wrong payments-request for rectification. Nishith bhusan nayak Feb 21 (8 days ago) To ccdvisa Sir, Wrong payment rs.1015/- twice not effected on 18.02.2016. Pl. Do the needful. N b nayak Mob:[protected] Ccdvisa Feb 22 (7 days ago) To me Dear sir, The disputed transaction was done in a secure environment with vbv password and claimed by the merchant’s bank through visa network. As per visa rules, the cardholder is expected to take up the dispute for refund of the amount with the merchant before we take up the dispute with the merchant’s bank. Therefore we request you to send an email to mopsothcrdrcard for refund of the amount within a specified time, marking a copy to us. We furnish hereunder the transaction details as received from merchant’s bank through visa network. Tcode : 05 mode type : 00-5 Arn : 74678446050016056940907 card number : 4373xxxxxxxx0008 Txn amount : 1, 015.00 txn date : 18-feb-16 Me name : mopsothcrdrcard me city : mumba Me state : - me country : in Currency code : 356 mcc : 5399 Inr amount : 1015.00 authcode : d80012 Ra : 0 file date : 20-feb-16 Tcode : 05 mode type : 00-5 Arn : 74678446050016043417357 card number : 4373xxxxxxxx0008 Txn amount : 1, 015.00 txn date : 18-feb-16 Me name : mopsothcrdrcard me city : mumba Me state : - me country : in Currency code : 356 mcc : 5399 Inr amount : 1015.00 authcode : d70018 Ra : 0 file date : 20-feb-16 Tcode : 05 mode type : 00-5 Arn : 74678446050016055839787 card number : 4373xxxxxxxx0008 Txn amount : 1, 015.00 txn date : 18-feb-16 Me name : mopsothcrdrcard me city : mumba Me state : - me country : in Currency code : 356 mcc : 5399 Inr amount : 1015.00 authcode : d70007 Ra : 0 file date : 20-feb-16 For all debit card holders get the mobile registered for sms alerts. Sms for blocking debit card-sms to 56161 with message “cardblock xxxx”(Last four digits of the 15 digit account number) In case of confirmed debit card transaction fraud, we advise you to immediately get the card blocked by sending mail to [protected]@andhrabank.Co.In. Advice to be given to all debit card holders: 1. Never share card particulars like card number, expiry date, pin, cvv number with anybody even to calls said to be received from our own bank. 2. Always enter the pin by yourself only. Enter pin secretly so that no one can see the entered pin number. 3. See that card is swiped in your presence only. 4. Register your mobile for alerts. If any unauthorized transaction sms is received, get card blocked immediately by sending sms to 56161 with message “card block xxxx”. (Xxxx in the message is last four digits of account number) 5. Pin no & card should not be kept together. Regards Bipin chandra khakhar Senior manager Andhra bank, visa department Credit card division Head office, hyderabad. Phone no.[protected]. From: ccd helpdesk Sent: saturday, february 20, 2016 12:06 pm To: nishith bhusan nayak ; [protected]@andhrabank.Co.In ; [protected]@andhrabank.Co.In Nishith bhusan nayak 2:04 pm (8 hours ago) To cccbhu, ccdvisa Sir, The payment was made for online aiims entrance exam. We do not have the mail id of mopsothcrdrcard which can be taken up through visa. I think it is your responsibility also for settling disputed transactions. Pl. Provide the mail id so that i can take up the matter. Pl. Do the needful. N b nayak Mob:[protected]. Ccdvisa 4:34 pm (6 hours ago) To me, cccbhu Dear sir, , We do not have the e-mail id of the below mentioned merchant. Regards Bipin chandra khakhar Senior manager Andhra bank, visa department Credit card division Head office, hyderabad. Phone no.[protected]. From: nishith bhusan nayak Sent: monday, february 29, 2016 2:04 pm To: [protected]@andhrabank.Co.In ; [protected]@andhrabank.Co.In Subject: fwd: wrong payments-request for rectification. Was this information helpful? | |
Aug 28, 2016 Complaint marked as Resolved Verified Support Mar 01, 2016 Andhra Bank Customer Care's response Dear Customer, We regret the inconvenience caused to you. Please reply us with your contact details to assist you further. We shall investigate and revert to you shortly. Regards, Andhra Bank Customer Service Verified Support Mar 02, 2016 Andhra Bank Customer Care's response Dear Customer, We are awaiting your contact details to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible. Regards, Andhra Bank Customer Service | |
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