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Morning Star Travels Complaints & Reviews

www.morningstartravels.in
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Updated: Oct 18, 2024
Complaints 245
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It is disappointing 😔 Morning Star Travels has not been very active in resolving complaints. This lack of response can hurt the overall customer experience and the company's reputation. We suggest that Morning Star Travels address these customer issues as soon as possible.
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Morning Star Travels reviews & complaints page 3

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J
Julie Gupta
Sep 20, 2022
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Unable to cancel my ticket from Hyderabad to banglore on sep20
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    karthik konakandla
    Sep 7, 2022
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    Booked ticket from Annavaram to Narsaraopet and charged 1900 rs per sleeper ticket. No blankets provided and no lights in sleeper cabin. bad experience and better provide good service for the passengers.
    Morning Star Travels customer support has been notified about the posted complaint.
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      Tulsi Pradhan
      from Hyderabad, Telangana
      Sep 4, 2022
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      We booked from Pondi to Hyderabad and it's raining and there is a leakage of rain water on our seat. There is no blanket provided, no water bottle, charging points not working, lights not working. Why the hell are you continuing services when there is so much maintenance work around that needs to be done.
      Morning Star Travels customer support has been notified about the posted complaint.
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        S
        samsonsk
        from Hyderabad, Telangana
        Sep 1, 2022
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        I have booked Morning start travels for two passengers through Redbus for Sep 01, 2022 from HYderabad to Chirala under 100% cancellation policy.
        Yesterday tried to cancel the ticket, but not able to cancel the ticket.

        Could you please check and do the needful

        Ticket Number: TR9S95163131
        PNR: RB416965

        Thanks,
        Samson
        Morning Star Travels customer support has been notified about the posted complaint.
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          K
          Kalyan chakravaryhy
          from Bengaluru, Karnataka
          Aug 27, 2022
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          I booked the ticket from hoskote to vijayawada in morning star travels. Boarding time 08:00pm now it's time 00: 18 didn't came bus not telling any information about delay. We are waiting on road at midnight. Not giving information from travels. Journey date 26/08/2022
          PNR NO: EVJTADE1828
          Seat no:E3, F3, E5, F5
          Service no: KA-10A
          Please take action.
          +1 photos
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            K
            Kishore05
            Aug 20, 2022
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            No Cancellation Policy (Amount Refundable)

            We have booked tickets on Morning Star Travels from Guntur-Bangalore to my parents 15 days before as I can get the seats in front for their comfort journey. Later as they are aged and not willing to travel by bus, I tried to cancel the ticket and the cancellation charges are 100% which I can't get any amount back. I don't know whether the government had given permission for these travels for 100% cancellation charges or is it their own policy....
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            M
            mallesh idfc
            Aug 19, 2022
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            Address: Beeramguda, Ammenpur, Sangareddy, Telangana

            Hi Team,

            I booked ticket from Kurnool to Hyderabad(please find the attached ticket). We are waiting at pickup point from 3:25AM and tried to reach the drivers from 3:30AM. All the response I got is switched off from one not available from other contact numbers. Also tracking is not there for this bus.

            Waited with the family(with small child) on the road till 4:30AM we didn't any response or information what is going on.

            Can you please look into this issue and refund the money?

            This is the worst experience ever had with Morning star. Please take the necessary action as soon as possible.

            Regards,
            Mallesh
            Morning Star Travels customer support has been notified about the posted complaint.
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              joey chandler
              Aug 18, 2022
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              The bus was scheduled to pick up from Karimnagar at 6 pm, but the bus arrived at 7:30 pm, it was supposed to drop off at silk board, Bangalore, at 8:15 am, but the bus hasn't arrived at the destination till now(11:30 am), but in the tracking, it shows it has arrived at the destination, and it reaches there by 1 pm, is it fair to treat passengers that way, it is late by more than 4hours. I need a partial refund or I will sue you for making me late for my work.
              Morning Star Travels customer support has been notified about the posted complaint.
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                S
                Satyakumar R
                Aug 12, 2022
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                Address: Vijayawada

                We are travelling following
                Tracking from New Morning Star Travels
                Vehicle Number:AP-07-TB-444(From Kanagala to Hyderabad)
                RTC Bus Stand Contact Number:[protected]
                Track at:http://trkg.in/2Q202L
                For your Safety & Comfort
                --
                MORNING STAR TRAVELS

                Driver behavior is to vraaste and he will too late in midnight as per time 11.30 rtcbustand he will com e 12.15

                With family how can safe jouenry
                Morning Star Travels customer support has been notified about the posted complaint.
                Aug 12, 2022
                Updated by Satyakumar R                 Tracking from New Morning Star Travels
                Vehicle Number:AP-07-TB-444(From Kanagala to Hyderabad)
                RTC Bus Stand Contact Number:[protected]
                Track at:http://trkg.in/2Q202L
                For your Safety & Comfort
                --
                MORNING STAR TRAVELS
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                  K
                  kasaraneni sai
                  Aug 9, 2022
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                  My name is Sai, today i have booked 3 tickets from kphb to vuyyuru for 14th August, now I am not able to cancel the tickets as i have 100% cancellation option

                  My ticket number is TR[protected]
                  Morning Star Travels customer support has been notified about the posted complaint.
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                    A
                    Anushyutha Siddem
                    Jul 28, 2022
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                    Refund the cancellation amount

                    Address: Shirdi

                    Our trip from Shirdi to hyderabad got cancelled on 15th of July. We were informed about it on the same day by Mr.prasad of morning star travels. We were informed out money will be refunded within 24hrs. However we did not get our refund ever after a lot of followup calls to Mr.prasad of Morning star travels and to customer service of MMT.
                    Below are our trip details thT was cancelled.
                    Dear dayakar siddem,

                    Your...
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                    Vishnu009
                    Jul 21, 2022
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                    I have booked bus from Hyderabad to Repalle with seat no c1. But someone has called me and told that bus is replaced with some other bus and provided me seat no C6. This seat is not good and even though I close the curtains the light is falling in my eyes and unable to sleep

                    Mobile number - [protected]

                    PNR: RB339884, Seat No: C6,
                    Driver details: Siva Ramakrishna Veligarapu, [protected]

                    This is the worst experience i ever got. I'm also unable to control fan speed.

                    ### ### ### experience
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                      Kiransvm
                      Jul 20, 2022
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                      I have booked ticket from kavali to hyderabad, the travel date is on 4th. The tickets are booked from the morning star app. Right now I want to cancel the ticket but the operator says non refundable

                      My email id [protected]@yahoo.com

                      Please do the needful
                      Morning Star Travels customer support has been notified about the posted complaint.
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                        Mounika517
                        Jul 9, 2022
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                        I have booked a bus from Hyderabad to jahhaypet this morning 5:30am the bus has not reached yet and till now the drivers numbers were switched off, your office in kphp is closed and now after 40 min your driver numbers are working buddy they are not responding properly. I am standing here on road, its raining heavily here. Your office was closed your drivers don’t respond properly the bus has not come yet and I don’t even know when the bus will be coming. In this early hours i am suffering like this because of your negligence. Is this how you run your services
                        Morning Star Travels customer support has been notified about the posted complaint.
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                          sukthea nagarjun
                          Jul 8, 2022
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                          Address: Go green raghavendra residence, Kondapur

                          Hello team I have to inform you that in morning Star travels don't have bedsheets and blankets are also not their this is worst
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                            Rohit677000
                            Jun 30, 2022
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                            I have booked bus ticket on 30/06/2022 at 2:20AM bus timings at lalacheruvu junction pickup point.

                            But no one called or reached to the point to pickup .

                            Below are the details given:
                            Shifted Ticket - Dear Passenger your Ticket Number: PT87899 for the journey on 29/06/2022 is shifted from Ser No: AP-204A(C1- 1 seats), to Ser No: AP-207A(E1- 1 seats), journey on 30/06/2022. Boarding: Lalacheruvu Junction at 02:30 AM - MORNING STAR TRAVELS, Address: Lalacheruvu Junction. - MORNING STAR TRAVELS

                            PNR NO: PT87899

                            Please refund the amount ASAP
                            Morning Star Travels customer support has been notified about the posted complaint.
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                              Kommineni Rajesh
                              Jun 26, 2022
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                              There is no charging points and AC was not working. If there is no resolution, need to raise this at consumer court.
                              Ticket no EA9836
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                                T lokesh
                                Jun 18, 2022
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                                Booked ticket from gannavaram to Visakhapatnam on 17-Jun-2022
                                And today(18-Jun-2022) early morning around 4:20-4:30 AM bus met with accident on the middle of highway near annavaram 90+ kms away from our destination and there was no support at all from the morning star travels… me and one more co passenger reached our destination by our own
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                                  Pradeep Panguluri
                                  Jun 12, 2022
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                                  Address: Hyderabad

                                  Worst ever sleeper bus I have booked. Travelling to Hyderabad. Worst bus condition there is no suspension to bus, no facility to control AC point and the other thing is we have booked 4 tickets from shiridi to Hyderabad while booking over Red-bus application we put destination as Kukatpally but we have to get down at miyapur forcefully by bus operator, this is not at all fair please have a look into it, atleast please arrange pickup van from miyapur to customers destination points .
                                  Morning Star Travels customer support has been notified about the posted complaint.
                                  Jun 12, 2022
                                  Updated by Pradeep Panguluri                                   People's who are planning to travel from north to south locations don't prefer morning start travels as per my experience I'm sharing this feedback..
                                  Orange and svr travels providing good facilities..
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                                    Ratna Pallavi
                                    Jun 10, 2022
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                                    Address: Plot No:6,Block No:41,Phase 4,Auto Nagar, Beside Force Showroom,Opp.Marri Industries, Guntur, Andhra Pradesh -522001
                                    Website: www.morningstartravels.in/contact.html

                                    I want to know about how the government had given permission for this travels for 100% cancellation charges. Even the APSRTC taking 10% cancellation charges then how the government had given permission for this travels for 100% cancellation charges. While booking the ticket in their website it was not highlighted that the ticket can not be cancelled. Due to another work when i tried to cancel the ticket then it was shown that it can not be cancelled. I want my money back by deducting the nominal cancellation charges otherwise i will approach the RTI for the guidelines how the travels got the permission. It is simply looting the people. How can one predict the future, if a poor person book the ticket then if the journey cancelled then the amount can not be refunded where they can go. Please look into the matter and resolve the issue.
                                    Morning Star Travels customer support has been notified about the posted complaint.
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