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Toplite Holidays Complaints & Reviews

2.9

Updated: Nov 30, 2024

Complaints 102

Resolved

58

Unresolved

44

Good! Toplite Holidays values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Toplite Holidays step up their efforts to fully resolve all complaints 👍

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Cheated by promising star hotels by providing membership fee

Not providing holidays

Not allowing multiple rooms to be booked

urgent action required: harassment by toplite holidays pvt. ltd. - i want refund and compensation

Refund my money

Most useful reviews

Fraud by toplite holiday in goa

Running Scam based on holiday packages

Request to refund the amount paid for membership

urgent action required: harassment by toplite holidays pvt. ltd. - i want refund and compensation

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Not providing services after taking money

Request to refund the amount paid for membership

Toplite Holidays reviews & complaints(102)

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I hope this message finds you well. I am writing to express my deep concern and disappointment regarding my recent experience with Toplite Holidays.

I purchased a membership with your company, expecting to receive the promised services and benefits. However, despite multiple attempts to contact your team, I have not received any response or support regarding my membership. This lack of communication and service is highly unprofessional...

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Respected Sir/Madam

My name is Dnyaneshwar Shinde

Me and my wife were in Goa where we got caught in a scam of Toplite Holidays Private Limited Company in March 2022.

We were coming out of our hotel, on the way we were stopped by the company hired man, they have given us two coupon from different pocket and told company is giving free vacation on their anniversary.Till date no one has responded...

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Respected Sir/Madam

My name is Jackson Silva

Me and my wife were in Goa where we got caught in a scam of Toplite Holidays Private Limited Company in April, 2022.

We were coming out of KFC, on the way we were stopped by the company hired man, they have given us two coupon from different pocket and told company is giving free vacation on their anniversary.

We got caught in his trap...

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Address: Neelam the grand hotel, calangute beach goa.

Website: www.toplite holidays.com

Hi

I purchased membership from toplite holiday’s representatives Aasma in Goa Neelam the grand hotel, calangute beach. It costed me around 2 lakh rs for 12 years memberships for 7 days each years with maintenance of 9999+gst each year.

I have availed 7 days for year 2022 and wanted to avail for this year 2024. I have paid maintenance amount as well.

But they are not responding to my calls and...

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Address: Areia De Goa, Opposite Riviera Palms 1, Near Crazy Crabs Restaurant Near Arpora Panchayat, Arpora, GOA 403516

I was caught by scam from Toplite Holidays Pvt Ltd. We went for vacation to goa and one person reached us with scratch coupon and ask that we may get a free gift and you have to listen to our offer once. We agreed and visited NEELAM GRAND HOTEL; Ms. Amisha was the person who talked to us. We have taken subscription with alternative years for the tenure of 5 years costing INR 42000 on March 2022 against Membership ID - TP140322/231. When we...

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I bought this membership in Goa in 2021.

Paid 1.75 in the name of Alternate membership that promised 7 nights of holidays every alternate year.
After paying the maintenance charges for 2022 we could use 3-4 night by literally following up endlessly. Rest were carried up to 2024.

Now when I am trying to contact with them, no response. They didn't pick the call for 3-4 days and now they have blocked my...

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Respected Sir/Madam

My name is Aniket

My wife and I got caught in a scam of Toplite Holidays Private Limited Company on 20th February, 2022 in Goa.
We were going for a ride to fort, on the way we were stopped by the company hired man, he told us about his hotel anniversary that today is his hotel anniversary so he has a proposal for couples in which two cards will be given, if we become winners then we...

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On August 18, 2022, me and my husband traveled to Goa on a tour and you gave us the membership details of TOPLITE HOLIDAYS PVT.LTD. Address:- Neelam's The Grand Hotel, Post Office Road, Near KFC, Calangute, GOA-403516 Tours. To maintain customer confidence in membership, we granted membership to 45, 000 people over a five-year period. We also sent the customer a written payment receipt, bank information, and corresponding statement.
br...

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Address: GQR7+3WJ, Aguada - Siolim Rd, Baga, Saligao, Goa 403516 Phone: 0832 299 4398

Website: topliteholidays.com

I was caught by scam from Toplite Holidays Pvt Ltd. We went for vacation to goa and one person reached us with scratch coupon and ask that we may get a free gift and you have to listen to our offer once. We agreed and visited NEELAM GRAND HOTEL Mrs Pratyusha was the person who cheated us.[protected] We want our money back... We have taken subscription with alternative years 85000 on April 2022 and later discovered that the company is...

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Address: Areia De Goa, Opposite Riviera Palms 1, Near Crazy Crabs Restaurant Near Arpora Panchayat, Arpora, GOA 403516

Website: topliteholidays.com

We (In the name of my Wife) have entered into a contact with Toplite Holidays Pvt. Ltd. on December 22, 2021. They assured us through contarct of providing Hotel rooms 7 days a year for 10 years. My Membership ID - TPAN221221/068.

For booking of Hotel in the year 2023, I tried contacting toplite holidays pvt.ltd. through customer care no. [protected] on 18 November, 2023, Saturday at 2:30 PM twice but no response was received....

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We were caught by a guy when me and my husband had gone for a trip to goa and he explained about the toplite company anniversary event and hence we received a coupon where he said that I won a coupon and they took us to Hotel Neelam grands where they explained about the life term membership policy and we decided to opt for it. We made a payment of rupees 1, 86, 000 and they gave us the bond however did not sent us the welcome kit for 2 years....

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Address: Mumbai , kurla

I am unable to establish contact for bookings even the email has bounced, they are not answering the calls I have ended up paying 1.2 lakhs .
Need immediate addressal....

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Address: GQR7+3WJ, Aguada - Siolim Rd, Baga, Saligao, Goa 403516

I had purchased a holiday plan with them. But when ever we tried to avail the package they neither pick the phone nor respond to the mails. I feel that they are fraud. It's very harassing and continued over a year. Don't know what to do....

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Address: 150,BLOCK D, HIRAN MAGRI, SECTOR 14 UDAIPUR 313001

Website: topliteholidays.com

My name is Nataraj

My wife and I got caught in a scam of Toplite Holidays Private Limited Company on 5th November, 2021 in Andaman.
We were going to Radhanagar beach, on the way we were stopped by the company hired man, he told us about his hotel anniversary that today is his hotel anniversary so he has a proposal for couples in which two cards will be given, if we become winners then we will get gifts at their hotels,...

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Address: Club Toplite Holidays

Hi Team,
My name is Zubair.

The sale person name is Mehraj Rasool, he is from Baramulla Kashmir.
I want the refund because they promised they will provide 4 star hotel however when we asked to book it they do not have any 4 star hotel, they are providing 1 star hotel in which we cannot go with our family.
They don't pick our call, reply to emails and revert to WhatsApp msg.
All the services are...

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Address: Bangalore, Karnataka

I regret to inform you that my experience with Top Lite Holidays has been a worst . We have taken subscription with alternative years 80000 on April 2022 and later discovered that the company is nothing but fraud. I’m not getting any response from Toplite They not responding for calls and emails are getting delivered.
I want to cancel my subscription with Toplite....

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Address: Areia De Goa, Opposite Riviera Palms 1, Near Crazy Crabs Restaurant and Arpora Panchayat, Arpora, GOA 403516

Website: topliteholidays.com

Date of incident:[protected]
Description of incident:

I was caught by scam from Toplite Holidays Pvt Ltd. We went for vacation to goa and one person reached us with scratch coupon and ask that we may get a free gift and you have to listen to our offer once. We agreed and visited NEELAM GRAND HOTEL which was part of their company ( as per their saying). Initially we listen to them and then denied to take membership as...

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Address: Goa

Website: Www.toplite holidays.com

We visited Goa in December 2021, one sales person came and said it’s our company anniversary and we have packages for lucky person and invites as in Nilam grand hotels Goa. Explain the toplite holidays plan and we paid money. Mrs Ashama and mr Asif was the person who cheated us. We want our money back....

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Dear sir/madam
I regret to inform you that my experience with Top Lite Holidays has been a nightmare. I have purchased a subscription worth INR 70000 on 08 March 2022 and later discovered that the company is nothing but fraud. I had wasted months to cancel my subscription but waited Toplite to pick my calls and answer to my mails,
it took them forever to reply. They didn't pay attention any of my complaints.
I had...

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Address: Toplite holidays

Website: Toplite holidays

Respected Sir/Madam

My name is bijay

My wife and I got caught in a scam of Toplite Holidays Private Limited Company on 15th February, 2022 in Havelock Island near radhanagar beach.
We were going for a walk on radhanagar beach, on the way we were stopped by the company hired man, he told us about his hotel anniversary that today is his hotel anniversary so he has a proposal for couples in which two cards...

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