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Toplite Holidays Complaints & Reviews

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Last updated Dec 6, 2023
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Toplite Holidays Head Office Address

Areia De Goa, Arpora
Bardez
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403516

Toplite Holidays reviews & complaints(85)

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D
deepak.1665
from Pune, Maharashtra
Dec 6, 2023
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Address:Goa
Website:Www.toplite holidays.com

We visited Goa in December 2021, one sales person came and said it’s our company anniversary and we have packages for lucky person and invites as in Nilam grand hotels Goa. Explain the toplite holidays plan and we paid money. Mrs Ashama and mr Asif was the person who cheated us. We want our money back.
Toplite Holidays customer support has been notified about the posted complaint.
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    Nitishib
    Dec 5, 2023
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    Fraud by Toplite holidays

    Dear sir/madam
    I regret to inform you that my experience with Top Lite Holidays has been a nightmare. I have purchased a subscription worth INR 70000 on 08 March 2022 and later discovered that the company is nothing but fraud. I had wasted months to cancel my subscription but waited Toplite to pick my calls and answer to my mails,
    it took them forever to reply. They didn't pay attention any of my complaints.
    I had...
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    V
    Vïmäl MT
    Dec 3, 2023
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Cheated by promising star hotels by providing membership fee

    Address:Toplite holidays
    Website:Toplite holidays

    Respected Sir/Madam

    My name is bijay

    My wife and I got caught in a scam of Toplite Holidays Private Limited Company on 15th February, 2022 in Havelock Island near radhanagar beach.
    We were going for a walk on radhanagar beach, on the way we were stopped by the company hired man, he told us about his hotel anniversary that today is his hotel anniversary so he has a proposal for couples in which two cards...
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    V
    Vïmäl MT
    Nov 25, 2023
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    Address:Goa toplite holidays
    Website:Toplite holidays

    I have taken the membership of toplite holidays for 5 years and I paid 45000 rupees .now I want to book hotel room in goa and no contact number is reachable and no response to my mail.kindly help me either to get refund or to give reservation.my membership id is MEMBERSHIP NO: TPAN15222/092.I paid the membership fee through SBI and bank of baroda credit card.
    Toplite Holidays customer support has been notified about the posted complaint.
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      C
      Chirag_v93
      from Porbandar, Gujarat
      Nov 20, 2023
      Nov 23, 2023
      This thread was updated on Nov 23, 2023
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      Address:Aguada - Siolim Rd, Baga, Saligao, Goa 403516
      Website:topliteholidays.com

      I regret to inform you that my experience with Top Lite Holidays has been nothing short of a nightmare. After purchasing a subscription worth INR 45000, I discovered that the company is nothing but a fraud. Their website is non-functional, making it impossible to access any information or services. Furthermore, all attempts to contact them through their provided phone numbers have proven futile, as the calls go unanswered or result in disconnected lines. Emails sent to the company bounce back undelivered, adding to the frustration. I have not been able to use the subscription at all, and it has become evident that Top Lite Holidays is engaged in deceptive practices. I have gathered all relevant documents and am prepared to file a complaint with the consumer court to seek resolution for this fraudulent transaction. It is disheartening to see such dishonest practices, and I hope that appropriate action is taken against Top Lite Holidays to prevent others from falling victim to their deceitful tactics.
      Toplite Holidays customer support has been notified about the posted complaint.
      Here is the Agreement for the same.

      Here is the Agreement documents and payment receipt.
      Also, their reservation email id is bouncing back. Snap for reference.
      The reservation email id is bouncing back. Snap for reference.

      Agreement documents and payment receipt.

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        P
        Punit0007
        from Dadra, Dadra and Nagar Haveli
        Oct 3, 2023
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        I am in goa in 7 may 2022 and toplite people are coming and took to the hotel neelam and give the scheem and took 75000 Rs so i want back bcz not giving any responce and call aslo swich off so its a fraud and i want money back.
        Toplite Holidays customer support has been notified about the posted complaint.
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          prabhakarkaji
          Oct 2, 2023
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          Address:GOA
          Website:topliteholidays.com

          1. date of incident - 27 may 2022
          2. client no/ MEMBERSHIP NO - TPS180422/010

          3. DESCRIPTION - we were lured to purchase their programme in the pretext of having wonderful holidays in the future but its a fraud company. they have never been able to book any hotel as promised charging maintainance fee and even that also not able to book five/four star property at the given time and place . I HAVE NEVER BEEN ABLE TO CONTACT THEM IN TIME, ALL FAKE PROMISES. CONTACT NO IS UNREACHABLE, EMAIL ADDRESS NOT FOUND.

          4. PLEASE REQUEST A REFUND.
          +2 photos
          Toplite Holidays customer support has been notified about the posted complaint.
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            S
            Sanjay2413
            from New Delhi, Delhi
            Sep 25, 2023
            Sep 27, 2023
            This thread was updated on Sep 27, 2023
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            I purchase a holiday membership from Toplite holidays in August 2022.
            After one year when I planned to avail a holiday as per my entitlement in Aug23.
            On website I tried to apply via online form, but no responce. I have mailed the requirement, but the mails bounced back citing Mail does not exists. I tried to contact on phone they says some IT issue. Isuue not resolved even after 15 days.
            I asked for alternate arrangement, they refused. Now they are not picking the phone also.
            When searched on net I came to know that there are several similar complaints against them.
            They are frauds & doesn't have any property/not affiliates to any property.
            Please help me to recover my money.
            Toplite Holidays customer support has been notified about the posted complaint.
            Dear Sir
            With reference to your above mentioned complaint we hereby inform you that you need to drop an mail 10 to 15 days prior for your booking.
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              C
              Sep 12, 2023
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              Address:Goa

              I was brainwashed by one if the Toplite member Salman during our trip to Andamans. They promised somany holiday options but now when we want to book there is no response for over a month. There is only one number shared and that's switched off most of the time. I would like to make others aware that this team is a big Fraud and never trust any thing they say. I have invested a good amount in this and need to get out of this.
              Toplite Holidays customer support has been notified about the posted complaint.
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                V
                Vineetvprabhu
                Sep 6, 2023
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                I had joined the toplite holidays scheme for 25 years and have been paying emi as well from credit and debit card. Now trying to make a booking for vacation but reservation email id is not working and emails are bouncing. Their phone is switched off as well.seems like a fraud.
                Toplite Holidays customer support has been notified about the posted complaint.
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                  Rebekah0623
                  from Hyderabad, Andhra Pradesh
                  Aug 17, 2023
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                  Fraud | Scam - Did not refund money

                  Hello TopLite Holidays Victims, I am REOPENING this complaint, TopLite has put it Resolved without resolving the issue.

                  Responding to Toplite Message: My bank emailed them (TopLiteHolidays) multiple times, stating chargeback has not been initiated against their company, all they need is to refund the amount to the Loan Account number. even though they have ignored and marked as resolved. I have discussed this issue to my relative...
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                  S
                  Saurav Khatri
                  Aug 9, 2023
                  Aug 9, 2023
                  This thread was updated on Aug 9, 2023
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                  I am not been provided with option to book 2 rooms for me and my parents, although I have more than 7 free nights available.

                  I know this can be done as I have availed this for earlier bookings
                  Toplite Holidays customer support has been notified about the posted complaint.
                  Dear Ma'am

                  With reference to your above mentioned we hereby inform you that as mentioned in your contract you can avail only 1 room on your membership entitlement .
                  Saurav Khatri's [Complaint's author] reply, Aug 9, 2023
                  As I have told you multiple times, you guys have booked 2 rooms earlier for me, and deducted my free days.
                  I have vouchers that you provided, i checked my contract also and there no clause mentioned regarding this.
                  I can submit the proof of the voucher and the contract, share the email id where I can do so.
                  On top of that you emailed me saying that I need to take this comment down before you can make a reservation for me. How unprofessional is that.
                  And now you are saying that you do not have any affiliation in Hyderabad also.

                  I have been using your services earlier never you would stopped down to this level

                  My previous bookings were for ooty and you have provided me with 2 rooms and deducted 4 free days
                  This is the email that toplite sent me regarding removing the complaint before they make any reservations for me.

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                    sprashanthchennai90
                    from Chennai, Tamil Nadu
                    Jul 31, 2023
                    Sep 16, 2023
                    This thread was updated on Sep 16, 2023
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Urgent Action Required: Harassment by Toplite Holidays Pvt. Ltd. - I WANT REFUND AND COMPENSATION

                    Address:GQR7+3WJ, Aguada - Siolim Rd, Baga, Saligao, Goa 403516
                    Website:topliteholidays.com

                    Respected Sir/Madam,

                    My name is Prashanth. My wife and I visited the Havelock Island on Sep 4, 2022. We got caught in a scam by Toplite Holidays Private Limited on the same day.

                    We were going to the Radhanagar beach, on the way we were stopped by a person who offered us coupons. He took us to a place where an orientation was happening.

                    We got caught in this trap and went to the hotel TSG Blue...
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                    Jaya prakash30
                    from Hyderabad, Telangana
                    Jul 19, 2023
                    Jul 21, 2023
                    This thread was updated on Jul 21, 2023
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                    Since 1year toplite holidays is not providing any services.it is purely a fraud company.i complained so many times but no response.i want my money back. Toplite is a scam company. I need to go to police to close this company. Victims like me can complain in all forms of social network police consumer court whatever the media you have to bring this scam expose to society.
                    Toplite Holidays customer support has been notified about the posted complaint.
                    Dear Sir

                    We hereby inform you that we had already offered you the resort as per your booking request. And also you have availed booking through TopLite holidays many times.
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                      Address:Address: GQR7+3WJ, Aguada - Siolim Rd, Baga, Goa 403516
                      Website:topliteholidays.com

                      . I am writing to bring to your attention a grave matter of fraudulent activities and mental harassment perpetrated by Toplite Holidays Pvt. Ltd. during my visit to the Andaman Islands, specifically Havelock Island.

                      On 27th October 2021, my visit to Havelock Island took an unfortunate turn when I was targeted by an individual affiliated with Toplite Holidays Pvt. Ltd. Under the pretext of celebrating the hotel's anniversary,...
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                      Jaya prakash30
                      from Hyderabad, Telangana
                      Jun 26, 2023
                      Jun 27, 2023
                      This thread was updated on Jun 27, 2023
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                      Mr Salman Mamata and Hasan from havelock islands cheated me by giving false promises and fake assurances..now neither them or company guys are not responding..not providing services
                      Toplite Holidays customer support has been notified about the posted complaint.
                      Dear Sir

                      In respect we hereby inform you that we have offered you the resort as per your booking request .and also you have availed your booking before on your members entitlement.
                      Jaya prakash30's [Complaint's author] reply, Jun 30, 2023
                      Hello fraud toplite you didn't offer any resort and till now I didn't use any of your services..don't give false replies like your company do while selling your products..Suchandra irritating company I drop so many mails and text messages and calls but no response is this is not cheating.with out providing any services again asking money for cheating..yours is a cyber crime your company ceo thinks as you won't have any office u can cheat anyone. U will pay for it..publicly doing a big scam not caught yet definitely I will report to Goa tourism ministry and higher authorities if u won't refund my money
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                        Polareddy Arjun
                        from Bengaluru, Karnataka
                        Jun 7, 2023
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                        Fraud company

                        Address:Calangute, Goa
                        Website:topliteholidays.com/index.php/services/#

                        Hi,

                        Location: Calangute, Goa

                        When we are walking in beach, one person came to us and mentioned that we won a scratch card and we will get free night stay in goa. And taken us to Neelam grand resort and introduced to toplite holidays team and we have taken membership for 65000rs for the tenure of 10yrs along with yearly AMC of 10, 500rs and offered 7 nights stay every year across the world. And also promised...
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                        jayinee
                        from Pune, Maharashtra
                        May 23, 2023
                        Jun 30, 2023
                        This thread was updated on Jun 30, 2023
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        Not providing services after taking money

                        This is the 2nd time i am raising a complaint here agaist toplite holidays. They have told to provide 5 star hotels while taking the membership. The list they provided for the hotels - are all 5 star. But when we book the hotel for stay at that time they will not provide the stay in those 5 star hotels they will provde stays in cheap - remote location hotels - like 2 star that too without complementary breakfast. We have to beg again for...
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                        May 21, 2023
                        May 23, 2023
                        This thread was updated on May 23, 2023
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        Toplite Holidays Cheated us by taking 1.50 Lakh rupees

                        Address:Patiala Pb

                        My name is Mukesh Kumar

                        We got caught in a scam of Toplite Holidays Private Limited Company on 21 October 2021 in Goa.
                        We were on the way to visit places from the hotel, on the way we were stopped by the company hired man, he told us about his hotel anniversary that today is his hotel anniversary so he has a proposal for couples in which two cards will be given, if we become winners then we will get gifts at their hotels,...
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                        kundanraj17
                        from Pune, Maharashtra
                        May 20, 2023
                        Jun 15, 2023
                        This thread was updated on Jun 15, 2023
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                        Cheat fraud loot Toplite holidays(Goa) Refund my money

                        Address:Goa
                        Website:topliteholidays.com

                        Incident Location:Calangute, goa

                        Respected Sir/Madam
                        MEMBERSHIP NO: TPW290322/073
                        My name is Kundan Kumar

                        My wife and I got caught in a scam of Toplite Holidays Private Limited Company on 29th March, 2022 in Goa.
                        We were going for a lunch near Calangute beach, on the way we were stopped by the company hired man, he told us about his hotel anniversary that today is his hotel anniversary so he has...
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