[Resolved]  Morphy Richards — faulty morphy richards food processor

Address: New Delhi, Delhi, 110017

Purchased a morphy richards foord processor #icon dlx# around diwali in 2016, since then it is creating some or the other problem. Within 2 months its motor burnt which was changed by the company as, i have onsite 2 years warranty. Nw its big jar has developed big cracks and also it has stopped working. When contacted customer care they again gave me an engineer visit, who later on told me that you have to pay for a new jar. Company doent take any responsibility for the jar.
It really shameful for a company like bajaj which is delivering these type of faulty products to us and befooling customers. It is a clear wastage of time and mental stress to get your new product repaired again and again.
Company should give us money back or they should be ready to face some strong steps taken by us.
+2 photos
Was this information helpful?
No (0)
Yes (1)
Aug 29, 2017
Complaint marked as Resolved 
company called me and got another engineer visit done of the faulty product. After few days company agreeed to provide me another jar of the food processor free of cost. They replaced it accepting the fact that the product is not upto the standard quality.
Morphy Richards customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Morphy Richards
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    267
    Pending
    0
    Resolved
    70
    Morphy Richards Phone
    +91 22 4128 0022
    Morphy Richards Address
    New Delhi, Delhi, India - 110001
    View all Morphy Richards contact information