Mother Dairy — bad product (vanilla - brick)

Address:

122011

I purchased a vanilla-brick on[protected] from mother-dairy booth located inside kendriya vihar sector - 56, gurgaon and found defective (Eg : taste of over-burnt milk and tasting tangy). I contacted at customer care on[protected] and breifed the complaint and was assured to be contacted by area - incharge in 42-72 hours but till this day no body contact me and when i am trying to contact at customer care again then no body is picking the phone and hence i am writing to you. Here is more information for your kind consideration :
1. Date on which i purchased the product —[protected]
2. Date on which i contacted at customer care —[protected]
3. My complaint number — 860095
4. Date of manufacturing of product — july'2019
5. Reference number printed on the product — s111xb

Pl. Do the needful. Your prompt action will be appriciated.

Thanks
Sunil