[Resolved] Mother Dairy — Hair in an Ice Cream

Jigisha Kochhar

from Balasore, Odisha

Address:

New Delhi, Delhi, 110029

I bought a fruitolic from a mother dairy vendor and there a nice strand of hair in it. The fruitolic affair turned into a hairolic experience.
For a while, me and my husband kept wondering if either one o[censored]s was shedding, but to our surprise it was nicely embedded in the bar.
It was utmost disappointment to see it as the brand was not a sadak chap lolly bought.
Expected better from you guys with better hygiene and quality standards.
I don't have much more to say ... but it was a feeling of sheer low down.

Jigisha Kochhar Sharma

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Aug 4, 2017

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2017

Mother Dairy Customer Care's response Dear Jigisha,

We regret the inconvenience caused. You are requested to forward us your

Contact details (telephone no.),
Batch Code,
Geographic Location of point of purchase (Milk Shop/General retail shop),

And we will get back to you at the earliest to make sure necessary action is taken.

Regards,
Mother Dairy Team