[Resolved]  Mother Dairy — Imploding of milk

Address:Lucknow, Uttar Pradesh, 226004

Dear Sir/Madam,
I am working as a senior scientist in National Botanical Research Institute, Lucknow. I am a regular consumer of Mother Dairy Milk (4 packets of full cream milk).
But its unfortunate to state that yesterday when i bought the milk packets and boiled it implode. I rushed to the shopkeeper and complaint regarding this but he said there is no such provision to replace the milk from the company.
One thing is very strange when i came back to home and saw the dates on the packets, i was surprised to see that on one packet there is no date mentioned and it seemed that it was deliberately rubbed.

Sir/madam i just want to know that is it so that the there is no such provision of replacing the imploded milk.

hope some positive and quick reply from your end.

regards
Dr. Atul Batra
National Botanical Research Institute
Rana Pratap Marg
Lucknow-226001
Mobile: [protected]
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Jun 19, 2017
Complaint marked as Resolved 
Mother Dairy customer support has been notified about the posted complaint.
Verified Support
May 17, 2017
Mother Dairy Customer Care's response
Dear Atul,

Thank you for sharing the details with us. Someone from our team will contact you at the earliest and resolve your issue.

Regards,
Mother Dairy Team
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