[Resolved]  Mother Dairy — mother dairy cow milk

Address:New Delhi, Delhi, 110060

I bought milk today 13th august 2017, 3 packs of mother diary cow milk from retailer yashoda diary in 4th block, old rajendra nagar, 110060. When i boiled the milk, a plastic layer formed on top of it. First i thought that it is cream but when i took it it burned like 3rd quality plastic having foul smell. I showed same to the retailer also, he also admitted that it is plastic. The response from the customer care executive was hopeless. She asked to preserve the sample for testing and when i asked for how many days i need to keep it she just disconnected. I really unsure about the quality standards maintained by big names like "mother diary". Even after sale service seems to be in ebb.
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Oct 2, 2017
Complaint marked as Resolved 
Mother Dairy customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2017
Mother Dairy Customer Care's response
Dear Varun,

We would like to investigate into the matter. Please share your contact no: for us to help us resolve your concern.

Regards,
Mother dairy Team
Complaint comments 

Comments

We are with you mr/mrs
Please upload the pic of milk if you have any and try to preserve the same and reach to your local authrity for food and sample

Let me know any help require from our side

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