Mother Dairy — outlet person's behavior

Address:

121010

Dear consumer services,
This is to bring to your notice that a mother diary milk shop (No. 973 in greenfield colony faridabad sector 43) is run by a very rude, arrogant and ilimannered person, on numerous occasions he's acted rude.

I'm a regular consumer of your mother diart (Cow milk, pink pkt) i take it for my 3 yr old daughter as you advertise its good for children. As per our hectic work schedule i prefer to buy the milk on alternative days so request him to give me milk with an expiry date of day after the next day, so for example if i am buying milk today 31st of january i expect the pkt expiry date to be of 2nd february.

I requested him today for milk of 2nd february expiry but he gave me 1st expiry, saying he doesn't have, i told him many local shops have so how come mother diary doesn't have, to which he argued that if you get from any other place i will give you free, so i took the milk and headed to the closest confectionery shop and managed to get milk with expiry date of 2nd february, so just to prove him wrong and took it and showed it to him, neither did he accept his mistake nor did he give me a refund, not that i wanted the milk for free as he boasted earlier.

Request you to please set an example do that mother diary stores across our nation respect their regular customers and start treating them with some dignity and kindness.

I believe these stores were offered to our army veterans to help them set up their post retirement lives which is an excellent concept but i'm sure this store owner is not an ex army personal, he doesn't have basic etiquettes and is very disrespectful to all his customers. He's a typical illmannered local gujar i believe.

I'm hoping to see a change for the better. I could've taken matters in my own hands but left things to your good judgement.

Ash alemao
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