[Resolved] Mother Dairy — Overcharging by retailer for mother dairy milk | |||
On 1st may 2016 at about 2:30 pm, i went to chaitanya general store, near amrapali girls hostel, tilaknagar, mumbai - 400089, to purchase milk. The retailer gave me a packet of mother dairy milk (Which was not even stored in the refrigerator but was kept outside in the sweltering mumbai heat) but since the packet was not warm i did not raise a complaint. The mrp was inr 19 but the retailer asked me for inr 20 and gave some excuse. I accepted it since i was in a hurry and started going back but midway i felt that i was being cheated so i went back to ask him why he was overcharging. He gave no explanations and said that if i wasn't happy i could have my money back and showed no concern even when i told him that i was being compelled to lodge a complaint in the consumer forum and with the company. He even went to the extent of saying that at the inr 19 mrp he was not making any money on the sale. Finally, i decided to take my money back and returned the packet and bought a packet of a competitor from another shop for inr 20. The point is that it is not the re 1 that matters but a question of retailers overcharging customers. Request you to please look into it and take action against such retailers who are destroying the image of your brand and helping sales transfer to that of your competitor. Thanks. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Mother Dairy customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Mother Dairy — mother dairy milk
My complaint against mother dairy milk Today I m boiled the milk mother dairy toned after that in the evening milk malai seen to be like a tissue Give me ur feedback against this complaint Dear Lavika,
We regret the inconvenience caused. You are requested to forward us your
Contact details (telephone no.),
Milk Variant,
Batch Code,
Geographic Location of point of purchase (Milk Shop/General retail shop),
And we will get back to you at the earliest to make sure necessary action is taken.
Regards,
Mother Dairy Team
We regret the inconvenience caused. You are requested to forward us your
Contact details (telephone no.),
Milk Variant,
Batch Code,
Geographic Location of point of purchase (Milk Shop/General retail shop),
And we will get back to you at the earliest to make sure necessary action is taken.
Regards,
Mother Dairy Team
39%
Complaints
938
Pending
0
Resolved
359
+91 12 0439 9501
+91 12 0439 9500
A-3, Sector-1, Noida, Uttar Pradesh, India - 201301
View all Mother Dairy contact information
Mother dairy fruits and vegetable — Milk
Hi I m the customer of ghazibad vasundhra and I purchase the milk tomorrow at mother dairy both and the milk was expired.