[Resolved]  Mother Dairy — overcharging for ice cream

Address:New Delhi, Delhi, 110011

Today on 09.05.2018 at 2.00 noon i went to an ice cream vendor of mother dairy at upsc and asked to give two rabri kulfi (Which was rs.25 mrp). The vendor provided me the same and asked to pay rs.60 for the two. I said it is of rs.25 each as per the mrp, he denied and said that it is for rs.30 each. For the confirmation purpose i checked that price tag of the said kulfi but i found that the price tag was damaged and it is no more readable, so that the consumer could not bother about the price. I did not buy the ice cream. The same pattern is being followed by most of the vendors. I would like to know is this a new policy being adopted by the mother dairy company to get more profit? If not, then how the vendors are expecting the company's products prices from the consumers at their own? Is company has checks to curb such malpractices, if yes then why the vendors are looting their customers? One advice at my end is that make your products specification open reg. Prices through advertisement along with consumer complaint nos. (The complaints must be resolved not to lodge only)
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Jun 17, 2018
Complaint marked as Resolved 
Mother Dairy customer support has been notified about the posted complaint.
Verified Support
May 11, 2018
Mother Dairy Customer Care's response
Dear Kumar,

We regret the inconvenience caused. You are requested to forward us your

Contact details (telephone no.),

And we will get back to you at the earliest to make sure necessary action is taken.

Regards,
Mother Dairy Team
Complaint comments 

Comments

I bought this product yesterday.and I found a long hair inside. Just between the peel off part. It was inside the yoghurt too. How do you expect your costumers to eat a strand of hair? This is so disgusting and unacceptable. Mother dairy👎👎👎👎👎👎👎👎👎👎👎

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