Mother Dairy — receiving calls from the delinquent shopkeeper against whom i had complainant in my email to you.

Address:	New Delhi, Delhi, 110024
Website:	www.motherdairy.com/Brands/safal

It is extremely important to bring the following incident to your notice.

In your email following the complainant subject "insistence on taking only cash as a mode of payment at safal outlet no. 81009 (Defence colony main market, new delhi)" from my email id,

You sought my mobile number on the pretext of contacting me with regard to this complaint. I gave it to you in reply to that email.

I have received two calls on 21.02.2018, but unfortunately not from you but from the delinquent shopkeeper / cashier. Upon inquiry, he told that you have given my telephone number to him.

On 21.02.2018 he was trying to canvas that i withdraw the complainant.

What is very unfortunate is that instead of you resolving the issue raised in the complainant, you have handed over my contact details to the delinquent.
Today he is canvasing, tomorrow he may start threatening me or cause harm to my person or property.

This conduct on your part is unacceptable.

Apart from the original issue of non acceptance of any mode of payment other than cash at the subject outlet, i want you to identify the person at your end who is responsible for handing over my number to the delinquent and mention what action has been taken in this regard and the earliest.