[Resolved]  Mother Dairy — spicy tadka chach - sour in taste - village daulatabad sector 16a booth faridabad

This is to inform you that i am using mother dairy products from last 10 years and recently i have procured 5 packets of spiced chach from mother dairy booth in daulatabad village, sector16A Faridabad which were sour in taste - (use by 4 may).
Also to inform you that earlier also 10 packets which i purchased from other mother dairy store in sector-16 A huda market, Faridabad near Postoffice were sour in taste and not drinkable
I have been trying to call at customer care but no-one is picking up the phone inspite of repeated calls.

Kindly arrange to refund my money of all 15 packs and please maintain your quality to retain customer. Looking for a prompt reply and healthy relationship.

Pawan Kumar
Sector16A, Faridabad
[protected]
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Jun 8, 2018
Complaint marked as Resolved 
Mother Dairy customer support has been notified about the posted complaint.
Verified Support
May 04, 2018
Mother Dairy Customer Care's response
Dear Pawan,

Inconvenience regretted. We have forwarded the issue to the concerned department. They are looking into the matter & resolving it.

Regards,
Mother dairy Team
Complaint comments 

Comments

Vendor without asking me tab 2 litre in machine while my milk container covered causing wastage of milk and he refused to accept his mistake
He regularly keep his customers waiting whiie doing his other works like tea
Mother diary no. 863

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