Mother Dairy — toned milk texture

Address:

110070

For the past over a month i am finding that the texture of toned milk packets purchased from mother dairy has changed. After boiling, the milk does not give any malai any more, whereas earlier there used be quite a bit. The texture of the milk is much thicker and is like homogenized milk. Please look into it and explain to us why this change has happened. Kindly rectify this problem.