Motilal Oswal — Automatic selling of shares from account

Address:Mumbai City, Maharashtra, 122001
Website:www.motilaloswal.com

I had some debit amount in my MOSL account and got an intimation for shares selling. So I discussed with them and as suggested by them deposited 50% percent of the debit amount and still the shares were sold. Same is happening to me second time.
I asked them several times to provide me their so called RMS policy but they are not providing it.
While opening the account they don't tell these conditions to customer and after opening they would start charging for anything and will always tell "sir we informed you about it."
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Jan 25, 2016
Updated by ankitkhandelwal
user ID EAOP5822
Complaint comments 

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Dear Sir, Apologies for your inconvenience. Your issue has been noted. Our representative will contact you shortly to resolve the problem - Team MOFSL.
Dear Sir,

We tried reaching you ; registered number is not reachable. Request you to share your contact number & convenient time to contact. Our representative will get in touch with you for resolving your issue. -- Team MOFSL
Hello,


I tried to call several times on the number provided by you but no one picked up. Also in the last message you mentioned my phone is not reachable; that's true but what would you say about email from your customer service...

[protected][protected]---

On Wed, Jan 27, 2016 at 12:47 AM, MOSL Customer Care wrote:


Dear Customer,


With reference to the above mentioned subject, as per telephonic conversation held with our Branch representative, we would like to inform you that matter has been addressed and details has been provided.


For further clarification we request you to co-ordinate with our Branch representative on[protected].

Assuring you for best services always.

Warm Regards

Customer Service Team
Motilal Oswal Securities Ltd.


So if there was no call then where did the discussion happened?
Dear Sir,

Apologies for inconvenience. Mr. Rinvi Bangera, branch advisor, will get in touch with you shortly to resolve your issues.

Team MOFSL

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