Motilal Oswal — fake call, low quality of analysis, week management, responsible for investor

Address:	Thane, Maharashtra, 421301
Website:	www.motilaloswal.com

I am sushil jain and existing customer of motilal oswal.
If anyone is thinking to open account in mosl so please read below details first.
As i am existing customer so i observed below point. Please keep in my mind. Its my complain as well
- false commitment
- fake calls
- low quality research team
- improper management
- irresponsible about investor

1) false commitment - before opening of account in mosl, one of the mosl's employee were telling to me that if i open account with minimum 1 lakh rs so my annual charges will be 100 rs per year and transaction charges will be 1 paisa but after opening account they were charging on transaction 3 paisa and annual maintenance charge is 700. I called to their customer care and explain about their employee that he has committed to me about minimum transaction and 100 rs per year annual maintenance charge so they have reduced my transaction charge upto 2 paisa (But not 1 paisa) but didn't reduced annual charges.

2) fake calls - most of the time they provide buying call on such company who are about to going down because of getting brokerage rate only.

3) low quality of research and analysis - one of the day and one of the my adviser has called me to trade in currency. Some of the time i denied but after a week when he insist me that they have great research on that so i will get low risk and high profit. I felt my self greedy and started to trade in currency after believing motilal's analysis. And after his guidance and internal analysis i got loss in starting after recovering that loss again traded and again got loss. Every time adviser of mosl give explanation bla bla bla.
Whenever they used to tell me to sell or buy so market goes opposite of their advice.
Some time my mosl's adviser tells to buy and when he place trade so intentionally or unintentionally he placed sell instead of buy. Again i got loss because of irresponsibility

In my last currency call mosl's adviser told to sell me usd and this point was lowest point o[censored]sd after that usd price had got hike and he told to me to shift in intraday (Keep till expiry date) and price was reaching on high of high. I called to adviser but he avoided me. Everytime when i called so behalf of him other person pick call and tells that he is busy in another call and will call you back but he was not dare i think. Due to motilal's lake of research i lossed 3 lakh rs.

(I know at last i have to take decision that i want to trade in currency or not.)

- improper management and irresponsibility - like i have mentioned in my above point that when mosl's research is being failed so no one takes responsibility and instead of informing client they didn't discussed. When investor is calling so i think they need to discuss but instead of discussion other person pick call and gives reply every time that he is not present or busy in another call.
Also some time by advisor's mistake i bared losses. Because he suggested to buy and he placed sell. Why people can do this only for money (Brokerage).

Choice is yours. Please choose wisely.