Motilal Oswal — Not closure of account

Address:	Pune, Maharashtra, 382424
Website:	www.motilaloswal.com

I have submitted all required documents to close my demat account in May/June 2015. They didn't closed my account and charged with 390 INR in Sept 2015. Now they are harrassing by sending mail every day. See email thread below: RE:'TPS=[protected]' Re: [WARNING: MESSAGE ENCRYPTED]Fwd: Ledger AndDP Statement Ref No.:[protected] moslpune Dec 16 at 11:41 PM To Ritesh Patel Message body Dear Customer, With reference to the above mentioned subject, we would like to inform you that clear your debit then i will request HO team for closing a/c on scan basis. -----Original Message----- From: Ritesh Patel ([protected]@yahoo.com) Date: Wednesday, December 16, 2015 07:14 PM To: archana.[protected]@motilaloswal.com (archana.[protected]@motilaloswal.com); [protected]@motilaloswal.com ([protected]@motilaloswal.com) Subject: Re: [WARNING: MESSAGE ENCRYPTED]Fwd: Ledger AndDP Statement Ref No.:[protected] Please accept attached scan copy to close my account. I have made necessary changes as you requested. Regards, Ritesh Patel From: Ritesh Patel To: "archana.[protected]@motilaloswal.com" ; "[protected]@motilaloswal.com" Sent: Wednesday, 16 December 2015 8:29 AM Subject: Fw: 'TPS=[protected]' [WARNING: MESSAGE ENCRYPTED]Fwd: Ledger And DP Statement Ref No.:[protected] Also look at the below mail you sent in June. You only requested scan copy and that i submitted. This is now harassment to me as you are asking me to submit hardcopy and pay remaining balance has been charged to my account after June 2015 and after submitting all documents. You should have close my account at that time. Regards, Ritesh Patel Dear Associate, With reference to the above mentioned subject, we would like to inform you that please provide scan copy of closure form i will process your closure. or send mail directly to me on archana.[protected]@motilaloswal.com. Regards, Ritesh Patel ----- Forwarded Message ----- From: moslpune To: "[protected]@yahoo.com" Sent: Saturday, 6 June 2015 2:30 AM Subject: RE:'TPS=[protected]' [WARNING: MESSAGE ENCRYPTED]Fwd: Ledger And DP Statement Ref No.:[protected] Dear Associate, With reference to the above mentioned subject, we would like to inform you that please provide scan copy of closure form i will process your closure. or send mail directly to me on archana.[protected]@motilaloswal.com. -----Original Message----- From: Ritesh Patel ([protected]@yahoo.com) Date: Saturday, June 06, 2015 02:31 AM To: moslpune ([protected]@motilaloswal.com) Subject: Re: RE: [WARNING: MESSAGE ENCRYPTED]Fwd: Ledger And DP Statement Ref No.:[protected] I did that once.. i can not do that again as it cost me $20 Sent from Yahoo Mail on Android From:"moslpune" Date:Thu, May 14, 2015 at 8:23 AM Subject:RE:'TPS=[protected]' [WARNING: MESSAGE ENCRYPTED]Fwd: Ledger And DP Statement Ref No.:[protected] Dear sir, For solving the issue you have to only send closing form in branch dully signed and you don't have to pay anything, I'm sending the closing form with mail Please send hard copy signed for the process.. Motilal Oswal securities Ltd. Lohia Jain Centre 1st Floor 893/6 Nr. Good Luck Chowk, Opp Oakwood Hotel Nr. IIPM Institute Bhandarkar Road Deccan Gymkhana Pune -411004, Direct :[protected] -----Original Message----- From: Ritesh Patel ([protected]@yahoo.com) Date: Thursday, May 14, 2015 04:06 PM To: moslpune ([protected]@motilaloswal.com); Ritesh Patel ([protected]@YAHOO.COM) Subject: Re: RE: [WARNING: MESSAGE ENCRYPTED]Fwd: Ledger And DP Statement Ref No.:[protected] I have requested to close my account in 2010 or 11 because i moved to usa. Why is it still open? I also sold all my stock at that time. Sent from Yahoo Mail on Android From:"moslpune" Date:Thu, May 14, 2015 at 12:12 AM Subject:RE:'TPS=[protected]' [WARNING: MESSAGE ENCRYPTED]Fwd: Ledger And DP Statement Ref No.:[protected] Dear sir, As per your mail your client code-E1301013 account is active and having debit balance is 438.23/- there is no closing status of this account.. -----Original Message----- From: Ritesh Patel ([protected]@yahoo.com) Date: Thursday, May 14, 2015 02:34 AM To: [protected]@motilaloswal.com ([protected]@motilaloswal.com) Subject: [WARNING: MESSAGE ENCRYPTED]Fwd: Ledger And DP Statement Ref No.:[protected] Why am i getting this mail? I no longer hold any account with mo. [protected] Forwarded message[protected] From: "MOSL Confirmations" Date: May 13, 2015 8:17 AM Subject: Ledger And DP Statement Ref No.:[protected] To: "RITESH VISHABHAI PATEL" Cc: Dear Customer, Please find attached your "Digitally Signed DP Holding cum Transaction & Ledger Statement" The attachment is password protected for the security of the document. Please use your PAN as the password. You will need Adobe Acrobat or any other PDF reader to open the attached file. Steps for Opening the E-Statement Attached Lite: Integrated Online Trading Platform that offers the ability to trade anytime*, from anywhere! 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All you need to do is to login to My Motilal Oswal and click on "Update Contact Details" in Quick links section and update your Email ID and Mobile Number. Incase you want to modify your Mailing Address, you will be required to fill the modification form.. The duly filled modification form needs to be submitted along with the required proofs to your Motilal Oswal branch. Click below to download the modification form. http://www.motilaloswal.com/Downloads/ Warm regards, Motilal Oswal Securities Ltd. This e-mail (including any attachments to it) may contain confidential, proprietary or privileged information belonging to Motilal Oswal group and is intended solely for the addressees. Unauthorized disclosure, use, dissemination or copying (either whole or partial) of this e-mail, or any information it contains, is prohibited. If you are not the intended recipient of this e-mail, please delete it immediately from your system and notify the sender of the wrong delivery and the mail deletion. Internet communications may not be secure or error free as information could be intercepted, susceptible to alteration, corrupted, lost, destroyed, may arrive late or be incomplete, or may contain viruses etc. Neither the sender nor Motilal Oswal group /any of its associates accepts any liability for any errors or omissions in the contents of this message, and shall have no liability for any loss or damage suffered by the user, which may arise as a result of such e-mail transmission. The contents of this message do not necessarily represent the views or policies of Motilal Oswal group. This e-mail does not contain any professional advice and does not constitute an offer regarding any financial or other service towards the addressee. The Motilal Oswal group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party. Replies to this e-mail may be monitored by the Motilal Oswal Group for operational or business reasons. Any opinion or other information in this e-mail or its attachments that does not relate to the business of the Motilal Oswal Group, is personal to the sender and is not given or endorsed by the Motilal Oswal Group. This e-mail (including any attachments to it) may contain confidential, proprietary or privileged information belonging to Motilal Oswal group and is intended solely for the addressees. Unauthorized disclosure, use, dissemination or copying (either whole or partial) of this e-mail, or any information it contains, is prohibited. If you are not the intended recipient of this e-mail, please delete it immediately from your system and notify the sender of the wrong delivery and the mail deletion. Internet communications may not be secure or error free as information could be intercepted, susceptible to alteration, corrupted, lost, destroyed, may arrive late or be incomplete, or may contain viruses etc. Neither the sender nor Motilal Oswal group /any of its associates accepts any liability for any errors or omissions in the contents of this message, and shall have no liability for any loss or damage suffered by the user, which may arise as a result of such e-mail transmission. The contents of this message do not necessarily represent the views or policies of Motilal Oswal group. This e-mail does not contain any professional advice and does not constitute an offer regarding any financial or other service towards the addressee. The Motilal Oswal group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party. Replies to this e-mail may be monitored by the Motilal Oswal Group for operational or business reasons. Any opinion or other information in this e-mail or its attachments that does not relate to the business of the Motilal Oswal Group, is personal to the sender and is not given or endorsed by the Motilal Oswal Group. This e-mail (including any attachments to it) may contain confidential, proprietary or privileged information belonging to Motilal Oswal group and is intended solely for the addressees. Unauthorized disclosure, use, dissemination or copying (either whole or partial) of this e-mail, or any information it contains, is prohibited. If you are not the intended recipient of this e-mail, please delete it immediately from your system and notify the sender of the wrong delivery and the mail deletion. Internet communications may not be secure or error free as information could be intercepted, susceptible to alteration, corrupted, lost, destroyed, may arrive late or be incomplete, or may contain viruses etc. Neither the sender nor Motilal Oswal group /any of its associates accepts any liability for any errors or omissions in the contents of this message, and shall have no liability for any loss or damage suffered by the user, which may arise as a result of such e-mail transmission. The contents of this message do not necessarily represent the views or policies of Motilal Oswal group. This e-mail does not contain any professional advice and does not constitute an offer regarding any financial or other service towards the addressee. The Motilal Oswal group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party. Replies to this e-mail may be monitored by the Motilal Oswal Group for operational or business reasons. Any opinion or other information in this e-mail or its attachments that does not relate to the business of the Motilal Oswal Group, is personal to the sender and is not given or endorsed by the Motilal Oswal Group. This e-mail (including any attachments to it) may contain confidential, proprietary or privileged information belonging to Motilal Oswal group and is intended solely for the addressees. Unauthorized disclosure, use, dissemination or copying (either whole or partial) of this e-mail, or any information it contains, is prohibited. If you are not the intended recipient of this e-mail, please delete it immediately from your system and notify the sender of the wrong delivery and the mail deletion. Internet communications may not be secure or error free as information could be intercepted, susceptible to alteration, corrupted, lost, destroyed, may arrive late or be incomplete, or may contain viruses etc. Neither the sender nor Motilal Oswal group /any of its associates accepts any liability for any errors or omissions in the contents of this message, and shall have no liability for any loss or damage suffered by the user, which may arise as a result of such e-mail transmission. The contents of this message do not necessarily represent the views or policies of Motilal Oswal group. This e-mail does not contain any professional advice and does not constitute an offer regarding any financial or other service towards the addressee. The Motilal Oswal group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party. Replies to this e-mail may be monitored by the Motilal Oswal Group for operational or business reasons. Any opinion or other information in this e-mail or its attachments that does not relate to the business of the Motilal Oswal Group, is personal to the sender and is not given or endorsed by the Motilal Oswal Group.