Motilal Oswal — Payout to bank is problem with MOSL website and Order Book option in Mobile app

Address:Hyderabad, Andhra Pradesh
Website:onlinetrade1.motilaloswal.com/moslotpmcube/McubeLogin.asp

This is Satish Chandra, Id is E516878. The Payout option is not working in Website and Mobile app. The option is very important to any trader or Investor. Every time they are asking us to call to them for transfer of money. but for pay-in they never ask us to call them, always works fine. Order Book option in mobile app is worst kind of thing in MOSL. If you put some 1000 quantity order and out of that 1 quantity traded the remaining quantity will never show in order book, for that we need to check in traded quantity or Position option. Like that When i was trying for square off my positions it was not showing remaining quantity but in position it displays. again if i try to square-off remaining quantity, previous quantity also getting squared off and like wise my Scripts went to Auction twice and lost huge amount. so there is no option to Change the strike price, i have lost almost 80k . Mobile app is very dangerous please be cautious about app. My account is assigned to some 'X' person, but that concern person never call us, we have to find out the person who is our relationship manager/ guide.
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Dear Sir,
Apologies for the inconvenience caused.
Our representative will get in touch with you for understanding the issue.- Team MOSL

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    Hyderabad
    Andhra Pradesh
    India
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