[Resolved]  Honda Motorcycle & Scooter India Pvt. Ltd. — even vehicle is under warranty they said no

Address:

Bharuch, Gujarat

Respected sir.

         My self Ankit Prajapati-
I have bought brand new activa(white) as dated: 20/04/2013 From mansi Honda(mansi motors) ankleshwar .Gujarat.

my
INVOICE NO. IS 2013-14/R1/0000228 and

CHALLAN NO. IS : 2013-14/R1/0000253

My vehicals reg .no: GJ 16 BE 3448 and

CHASSIS NO. IS.- ME4JF501DD7169339 and

ENGINE no is : JF50E70169392


after 30 days I give my activa to service center. They asked me for change the engine oil so, I paid for it. But after first free service, my activated is jumping little bit, but after 20 days its jumping as hard to handle, is vibrating, So in second free service I mentioned this to honda service center, to check-out what's the issue indeed.

After  checking it they told me that its tyre related issue. as per as tyre's menufecturer is TVS LTD. Service center said me that they can't help me anymore den giving me a letter in which service center mentiond as per as follow::

As per customer complain of jumping. After observation we found both tyre jumping in rough road so please take positive action at your end.

My tyre no.
FR:- Is :[protected] and
RR:- is:[protected]
             &n...⇄

So,   as honda service center mentiond I reached to a A.U. cycle center(TVS LTD.) for further assist. In Bharuch city

But, unfortunately after testing TVS LTD. Refused to do anything. They Told that on tyre there is not any kind of visible damage. So can't help me at all. But i request them to check what is d issue indeed.
So they agree and performed a test and told me that its a problem in activa's rim  which is obliing, so inform it to service center.

So I called back at honda service center and HV talked with honda service center's manager who named. As Mr. Nimesh modi on his cell no. [protected] and  inform him the issue. And ask for change the rim as well as its under warrenty.

But, unexpectedly he refused my request and even before i finishd my sentence he told me that its none of our fault, we can't do any favour to change it.you must have to change it as per as paid basis only.

Let me know who's responsibility to change the rim???
Even "Honda" is largest MNC, I can't understand how their associate partners behave like a local one.. Even they are in fault
...

Ankit Prajapati
[protected]
314, siddhnath society, nr. Kalamandir jewellers,
Sevashram road, Bharuch
392001