[Resolved]  Honda Two Wheelers — poor service

Address:Uttar Pradesh

Respected sir / madam,





This is to inform u that I have purchased one activa from your
moradabad dealer m/s AKANSHA on 23/03/12 and I get it service on 18/04/12
from AKANSHA and then again on 14/08/12 and since then I am complaining the
dealer that I have starting problem in my activa, since from then service
person at AKANSHA has charged rs. Forty from me every time I visited service
center for battery charge. And when I lastly visited AKANSHA on 12/02/13 and
told the service person about my problem first he told me to get battery
charged, but when I shouted on him and asked him to check the self then he
told me to deposit my activa for repair and get it back at 12:30. When I
visited akansha again at 12:30 for delivery of my activa, service person
told me that he did not check my activa till that time and asked me to come
again.



Please confirm me that this is the services your company is providing
through your dealer network.when I called your head office no.[protected]
2290912 and lucknow office number [protected] then the girl on the other
side told me that she has registered my complaint and will call me soon. But
till today I did not received any call and my complaint number from your
lucknow office. I also tried your head office number today many times, but
no one is there to pick up the phone.

Lastly, when again I called on 14/02/13 at 3.00 PM lucknow office phone, then miss NUTAN at lucknow told me that she has told the dealer for delivery of my activa at my add. By dealer executive in short time. But till today I did not received any call from your dealer.


This I the services A MULTINATIONAL and WORLDS leading two wheeler company is providing to there customers in today time of tough compitition.


Please reply soon ASAP, else I have to make complaint to higher authorities.



Regards

Yatin katyal

[protected]

[protected]


--
regards
YATIN KATYAL
[protected]
[protected]



--
regards
YATIN KATYAL
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Respected sir / madam,





This is to inform u that I have purchased one activa from your
moradabad dealer m/s AKANSHA on 23/03/12 and I get it service on 18/04/12
from AKANSHA and then again on 14/08/12 and since then I am complaining the
dealer that I have starting problem in my activa, since from then service
person at AKANSHA has charged rs. Forty from me every time I visited service
center for battery charge. And when I lastly visited AKANSHA on 12/02/13 and
told the service person about my problem first he told me to get battery
charged, but when I shouted on him and asked him to check the self then he
told me to deposit my activa for repair and get it back at 12:30. When I
visited akansha again at 12:30 for delivery of my activa, service person
told me that he did not check my activa till that time and asked me to come
again.



Please confirm me that this is the services your company is providing
through your dealer network.when I called your head office no.[protected]
2290912 and lucknow office number[protected] then the girl on the other
side told me that she has registered my complaint and will call me soon. But
till today I did not received any call and my complaint number from your
lucknow office. I also tried your head office number today many times, but
no one is there to pick up the phone.



Please reply soon ASAP, else I have to make complaint to higher authorities.



Regards

Yatin katyal

[protected]
Respected sir / madam,

Today I received a call from MR. VIPIN and he assured me that my activa and its starting problem has been sort out and company has changed the battery, and my activa is ready and he is sending it at my place. When at 7:53 PM I received a call from qayum from cell no. [protected], he told me that he has come for the delivery of my activa, he arrived at 7:55 PM and I confirm the main problem in activa, he replied me that my battery has replaced, and told me to make payment of services charges, when I ask for the details of new battery, he simply refused regarding change of battery. He take away my activa back.

Please confirm me if the company has changed the battery, then why they are not providing me in written.

Please reply soon, else I have to file a complaint case with higher authorities.

Regards
Yatin katyal
[protected]
[protected]
[protected]
[protected]

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