Sir
I have purchased motog5 plus lunar grey 64 gb on 26 jan 2018 through amazon.com and the same was delivered to me on28 jan 2018. The idetails of phone are
Invoice no. Del2_404596
Invoice details. Hr_del2_[protected]_1718
Dated 26.01.2018
Imei no. [protected].
The phone started giving problem from 3rd feb 2018 just within one week of delivery. The problem is related charging of phone. It charges in reverse gear like from 99% to 1%. For example today i started the charging of phone at 6.33pm the message was battery usage was 53% approx 1 hr 1 min left. I switched. Off phone and start charging at 8 pm the message was 17%. Then i switch on the phone the message came as battery usage 93% 34 secs ago. Kindly look into the matter why there is such a type of variation and why the phone which costs to me 15000 rs. Started giving problem within less than a week. Hope some early resolution. Pl feel free to contact me on [protected]
With due regards
Roop kroshen raina
H no 579
Greater kailash
Maqsudan jallandhar
Punjab
Ph no [protected] Was this information helpful? | 
Greetings from Motorola!
Thank you for bringing this to our attention.This type of warranty service is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern and service details. Hence, we request you to send us details to [protected]@motorola.com referring to this post.
Thanks
Motorola Support