Motorola Solutions Customer Care
Motorola Solutions India Pvt. Ltd.
Customer satisfaction rating: 4%
Submit a Complaint
1747
COMPLAINTS

Motorola Solutions Customer Care

Motorola Solutions India Pvt. Ltd.

Address
Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
754
down
349

Phone:
Phone:
up
321
down
191

Description
Motorola Solutions designs and develops mission and business critical devices including radios and the infrastructure to support Public Safety and Commercial Customers around the world.

Customer satisfaction rating
4%
Complaints
1747
Pending
0
Resolved
64
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Motorola Solutions related photos (323)

Complaints with pictures are more trusted and informative    View all

Motorola Solutions Complaints & Reviews

Sort by:

Motorola Solutions — service center executive misbehaving

 ARNAB BAKSHI on Oct 22, 2018
I have Moto g5s plus, but camera lens has some dust, today I came here for repairing in Motorola raiganj service center(Siliguri more, raiganj) The center operator is misbehaving with me. They are not providing such care . As Motorola is propular brand, I think in this issue company's reputation is decreasing. So, sir I ll be great ful to you if you take step against this operator to provide a satisfactory service. Invoice is attached..
With regards......
Complaint comments  Read comments Complaint category Mobile Service Providers

Motorola Solutions — moto z2 force purchase via flipkart

 Yogesh_Naik on Oct 20, 2018
Im motorola website they mentioned that moto z2 force with turbo power mod (Accessory). But when i purchased it from flipkart on big billion day (Order placed on 11th oct 2018 and product got delivered on 12th oct 2018) i didn't get any mod (Accessory) along with phone. When i contacted flipkart they said they didn't mentioned the mod in the product specifications so they will not provide. When i contacted motorola they said it is their retailer responsibility to provide the mod (Accessory). But flipkart is not ready to give the mod and they are keep on saying that they didn't mentioned in product...
Complaint comments  Read comments [1]Complaint category Online Shopping

Motorola Solutions — pathetic service of in warranty moto z

 sranjan91 on Oct 15, 2018
My moto z device was dead in warranty so i gave it to service centre for repairing, they changed motherboard and battery, and gave it to me it was working fine but display fitting and rear back fitting issue was there, so again i submitted, they have repaired it also but again next day display started coming out and rear camera was not working and this time they replaced camera and gave it to me, again next day display started to coming out, again submitted to service center and they fixed it, again the next day display started losing its grip and call speaker volume was very low, again submitted,...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Motorola Solutions — g5 plus complaint

 omkar patwardhan on Oct 13, 2018
Recently i had updated system and since then my phone is not working properly.

My counterpart will not hear anything which i am talking, there is some continuous noise coming and other party hardly hears something

This is the second issue i had since i bought this phone last nov, first it stops charging for which service station took 5 days to fix.

Now service station is not ready to fix saying mother board is damaged and they cannot fix free though my phone is still under warranty. Reason they are claiming that my phone is damaged. There is some dent...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Motorola Solutions — complaint regarding not resolve my problem. [Resolved]

 shivshankar4678 on Oct 12, 2018
Sir/madam,

With respect, i bought my phone on dated 19/07/2018 from shakti enterprises though online from shopcluses.com. Now, i facing 01 sim card not supported in my phone. And i have gone to lonovo motorola service center. But they have answered me that you phone is out of warranty. They have refused to me for repairing my phone. Although i have bought on dated 19/07/2018 and i have invoice.
Please taking action and resolve my problem, as well as possible.

I will be very highly obliged with you....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Motorola Solutions — phone screen is not working after replacement of battery

 Firoz Khan on Oct 11, 2018
1. I visited tambaram motorola service center for battery issue. My battery was old and maximum battery back up was 1 hour.
2. I called to service center and i went with my phone.
3. Service center charged 1800 inr for battery + tax.
4. After some time i am facing screen problem, whenever call comes sometimes i am not able to see contact number and name because i can listen only ring not screen. I informed to service center and they are saying software issue.
5. I will go to tambaram service center on sunday for this problem....
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Motorola Solutions — service centre - taking payment without bill and rude behaviour

 ayush88812 on Oct 3, 2018
Service centre of motorola/lenovo in parshrwanath plaza in saharanpur are not giving bill on purchase of power button of my moto g4 plus for rs 650.00/- and on asking again for bill they adviced me to purchase it from local market other than moto.
Employee behavior was not satisfactory and this material is not available is market that's why they are selling such material on higher cost and without giving bills and warranty.

Your faithfully
Ayush agarwal
[protected]...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Motorola Solutions — service not satisfactory

 Sandheepan Deepan on Oct 2, 2018
Sir.. I bought moto m on 2017 aug.. That contains eco pblm.. It creates so much trouble to other parties on conversation... I submitted to tirunelveli kumar elect. Prob was not fixed even submitting on the warranty period.. Again i resubmitted the mble job sheet no 495.. Thereafter also not fixed by ur side.. Again i resubmitted the mble on 17.9.18.. Till no response from ur side.. I totally fedup with ur services.. While calling to the service centre also not picking up the phone.. I made complaknt to motorola service center.. One mr. Himanshu pandey attending the pblm.. Even now msg also no reply...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Motorola Solutions — proximity sensor is not working

 Jk sony on Sep 28, 2018
I bought a moto z2 play from lulu mall shopping complex kochi. After i bought the z2 play from lulu mall i realised that the phone's proximity sensor is not working. Then when i asked the shopkeeper he told that i have to go to the lenovo service centre which is a lot mile away from my house and to handover the phone to them. But when i reached the lenovo service centre the shop was closed, then i went to the shop in the next morning and handover my phone and when they check they understood that the phones proximity sensor is damaged. So they took my phone and give me only after two days. And then...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Motorola Solutions — android update in moto g5s plus

 Mit Gusanu on Sep 27, 2018
I'm still not received any update regarding Oreo update. Me and my friend we both buy Moto g5s plus together and get update of android oreo, but I'm still received....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Motorola Solutions — volte service is not enabled after system update.

 Tankadhar Badhai on Sep 26, 2018
After system update my moto m smart phone, the volte service is not enabled,
Volte service is not enabled in my moto m smart phone, after system update, i contacted to jio customer care, they checked n told every thing is ok from their end, so kindly check my system n do the needful as soon as possible, because i am using the app for call which is consuming high power,

My mob no-[protected]....
Complaint comments  Read comments [2]Complaint category Banks

Motorola Solutions — my device motorola m is charging very abnormally even after charging socket will be changed in service center still arises the same problem.

 Richa Dewangan on Sep 24, 2018
My motorola m is charging very abnormally when i connect it to charger it starts charging and if the battery is in 53 % but if i used to reboot my phone suddenly what i saw was my phone's battery will be 91%. I also take help from the service centre they changed my device's charging socket but the problem is still arises. I am very dissappointed by this phone and the service centre as well...
Complaint comments  Read comments [3]Complaint category Education

Motorola Solutions — moto m mobile problem ( no charging)

 bala3443 on Sep 22, 2018
I had given my moto M mobile in MRA COMMUNICATION, DHARMAPURI - 636701, CELL NO : [protected] for charging problem on 13.09.2018 work order No: 9540 but in the service center there is no response for 8 days today 22.09.18 your authorised service provider is telling that he had given my mobile to another person and telling that you use another mobile in behalf of my mobile i am not WILLING in using other person mobile so i want a new mobile .with WARRANTY CARD. SO PLEASE HELP ME SIR ....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Motorola Solutions — handset good work nahi kar raha hai

 Pravin A. Shelke Pavan on Sep 22, 2018
Sir,
Plz muze english bolna aata nahi.
Mera phone moto g5+ august 2017 ka hai
Mera phone ka updating aa gaya tha maine update kiya aur sath hi phone reset kiya uske bad phone good working nahi kar raha hai. Charging ka problem hai our application bhi acche se. Kam nahi kar rahe hai, bahut sarra problem ho gaya phone me. Plz aap mujhe jald se jald call pr contact kare,
Name pravin shelke
My phone no.[protected]...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Motorola Solutions — my phone moto e4 plus not working properly

 Avisek Chakrabortty on Sep 18, 2018
At the bottom of the phone, one white spot arises suddenly at today evening and no other options in phone was working. After a lot of try phone finally switch off and now it's working. I brought this only one and half months ago and i need a permanent solution as still it's under warranty. Please response as early as possible.
My phone imei no is [protected]...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Motorola Solutions — I am complaining against one of your service centre

 sure success mantra on Sep 18, 2018
Sir I m a user of Moto g6 model of your company I have purchased it on 9th of june 2018. I have a problem in my handset regarding voice of the speakers is very low I have complaint about it at your service centre jbm technologies Bhajanpura main Wazirabad road delhi but they return my phone without repairing. Again I have complained on the same issue on that they were not showing the interest in it. After the waiting of 4 hrs they told me that we will going to change your speaker and ringer this was happen in the month of July. But the same issue was raise again in the month of August but that time...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Motorola Solutions — missing feature in moto e4 plus

 Bhasker Rajput on Sep 14, 2018
Sir there are feature in moto e4 plus there is no sound recording option it is the basic feature which is required many times or doesn't have screen mirroring option or qr scanner or ir blast to control tv ac many feature are missing please provide some basic feature otherwise your phone is the best other wise u provide and to use this feature it's the best phone i have see if you resolve the my complain...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Motorola Solutions — phone become dead

 Manak Chauhan Jd on Sep 14, 2018
Sir i am facing too much problem with my motog 5s plus i have vist care centre 4 time but again and again same issue is coming in front of me. Even my motherboard also change
But this time my phone become full dead
Please help me regarding this please
Otherwise i an going to take action againts you
People
My imei no = [protected]...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Motorola Solutions — warranty issue

 Sn### on Sep 8, 2018
Hii
It is very disappointing experience company services pathetic device moto e4plus schreen auto working i tried to contact service centre, service centre denied and return device without examine
With comment damaged.
Device arrested minor scratche, our trust with brand value it break our trust.
Job no - soin[protected]

Thanks
Seema patel
[protected]...
Complaint comments  Read comments [4]Complaint category Mobile Handsets

Motorola Solutions — reference number 180 829-002 230

 Tyara Cotton on Sep 4, 2018
I won a motorola z3 play from moto insiders. It is a sprint model. I am not using the device on sprints network so i need the device unlocked. I have been waiting over a week for someone from motorola to respond. When they told me i would have an answer in 48 hours. Its been over a week and all i get is the run around from motorola. I just want to know whats the process of unlocking a device with no financial obligation. This was a time sensitive mattet and has caused me to lose money and no one at motorola will assist. How do i get my device unlocked?...
Complaint comments  Read comments [3]Complaint category Products & Services

Recently Discussed

(7 minutes ago)
Real Data Jobs
return of membership
(9 minutes ago)
Real Data Jobs
cancel the package that I ordered
(9 minutes ago)
Real Data Jobs
complaint about cancelling registration
(10 minutes ago)
Real Data Jobs
about fake online data entry form filling jobs
(10 minutes ago)
Real Data Jobs
to cancel my membership and order.

Featured Complaints