Motorola Solutions — Money being charged in spite of phone being in warranty

Address:	Krishna, Andhra Pradesh
Website:	www.motorola.in

I visited the sevice centre today.The problem is that phone is getting hanged and a malfunctioning sim slot.They asked me to pay 350 for new software(I didn't bother about the sim slot since it costs 1550)as service charge even though the phone is in warranty .I argued with them and they came down to 250.Upon severe argument, they told that the warranty is void if the sim slot is malfunctioned.Then i asked for bill for which they told me that if you want bill then you have to pay 350.I warned them about complaining to higher authorities for which they simply replied "go ahead".This is too much and i request you people to take some action against this and make sure that such scenario won't be repeated here after.Thanking you.