Motorola Solutions — Moto g4 plus rear camera glass scratches issue

vinaygnsh

from Karimnagar, Telangana

Address:	Karimnagar, Andhra Pradesh, 505001
Website:	motorola

Hello
My self vinay,
My problem is that, my moto g4plus rear camera glass was got scraches but there was low camera quality due to the scraches.
When we are moving to the authorised service centre there was no proper response from them.

O many my friends have the same issue regarding the camera glass

But we didn't get the perfect solution for issue

Please make it resolved asap.

Thanks & regards

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Comments

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Vinay,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Motorola Support.

Macy Kr

from Noida, Uttar Pradesh

On Dec 30, 2016 12:03 PM, wrote to Motorola head office and even India head's office wrote to Mr. AMIT BONI's office

Below is the message..They did not even bother to revwrt so I am filing a case in court against Motorola for substandard part in this smart phone..

…...
I just spoke to Yogender, he did not register a complaint and said that he can not do it and can not even get a supervisor to listen to me.

1.. This phone is fitted with a low grade back camera glass so many people are getting severe scratches that results into blury images. ( Internet is full with bad reviews on this matter related to this device.)

2. My charger was not working but he did not register the complaint not even now.

I regret to buy a Moto/Lenovo phone that I will not repeat is future.

Russ Parker

You can also use Micro Mesh 12000 grade to remove the flaky coating. Moisten the corner of the cloth a bit with isopropyl alcohol, then rub. 100 % fix, no mess.