Motorola Solutions — moto m call problem

Cheguri Vandana

from Bengaluru, Karnataka

Address:	Hyderabad, Andhra Pradesh, 501504
Website:	Motorola

I have been Moto M. the nougat update was released and I updated my phone and since then, the person who calls me or whomever I call to cannot hear me properly. I have to talk very loud for them to hear. So i went to service center with this issue and they did factory reset and the issue was solved 3-4 days. After that, the same issue happens again. If this happens I have to switch off and switch on my phone everytime.For how long this issue continues? It's very troublesome to switch off and switch on each time I have to talk or get a call. Please take an action against this issue. Customers including me have already wait long for you to resolve this issue. The wait is over.

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Motorola Solutions customer support has been notified about the posted complaint.

Feb 27, 2018

Deepa Asokan's response Can't call can't recieve call msg properly due to hanging problems

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Comments

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Vandana,

Greetings from Motorola!

Thank you for bringing this to our attention.This type of warranty service is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern and service details. Hence, we request you to send us details to [protected]@motorola.com referring to this post.

Thanks
Motorola Support

Deepa Asokan

from Mumbai, Maharashtra

Hanging every seconds not happy with Moto g 5