[Resolved] Motorola Solutions — Moto m/pathetic service & response
S
Shekhar Mahapatra
from Bengaluru, Karnataka
Address:
Gurgaon, Haryana, 411014
Website:
WWW.MOTOROLA.IN
The product which i am carrying is within warranty and within 2-2.5 months o[censored]sage it became faulty as the mike was not working and the same was submitted to your service center in pune which is also one of the pathetic service centre in the entire universe as they cant solve the problem of the customer on the same time they shamelessly deny the customers demand. And one of the pathetic call centre of yours who give timeline that you are going to get a revert within 24-48 hrs which didnt happened till date as today it is more that 240 hrs and your shameless staff doesnt even bother to reply to a customer who has purchased your 18 k worth rs hanset and not at all getting any response till date. And i have only one question from all you motorola company if you are failed to fulfill your commitments why dont you all shut down your company.
Regards
Chandrashekhar mahapatra
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved
Motorola Solutions customer support has been notified about the posted complaint.
We’ve received your inquiry and have escalated it to the appropriate team for assistance. Thank you for your patience as we work to address your concerns.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We’ve received your inquiry and have escalated it to the appropriate team for assistance. Thank you for your patience as we work to address your concerns.
Regards,
Motorola Support