Motorola Solutions — motorola e4 plus mobile phone-restart

Address:

590008

Dear sir/madam

I had purchased motorola e4 plus mobile phone on 02/08/2017 through flipkart.

Moto e4 plus (Fine gold, 32gb)
Order id: od[protected]
Invoice date:[protected]
Imei/serial no: [protected], [protected]
Cin: u85100dl2016ptc291653

After the purchase the touch screen stopped working and submitted to motorola service center

Happy mobile services
3449, radhakrishana tower, samadevi galli, near vasan eye care, belgaum,

Accordingly they took around 8 days and replaced with new screen..

After that i am facing many problems which as below,

1. Phone restarts automatically
2. Apps stop frequently
3. Contacts from contact list dis appear.
4. Phone hangs quite often.
5. Touch screen malfunction.
6. Cannot browse some sites...

For the above said problem i have submitted my mobile twice to service center but problem did not get rectified... I got my mobile repaired on 5th feb 2018 and from 7th feb 2018 i am facing same above mentioned problems.

Please get the service details from the authorized service center as i don't have details.

I told the service center to replace with new hand set or refund my money.
Since they were not having authority, they denied...

Since the purchase of mobile phone i am facing lot of inconveniences which is really affecting my routine. I have lost my valuable data after every format...

Hence i want this hand set to be replaced with new one or kindly reimburse my money against this mobile...

This is my final followup with the company for replacement or reimbursement...

If no reply i will approach the customer court for further claims.

Thank u

Somnath yadwad
[protected]
Somnath. [protected]@gmail.com